Deepali Bhalla, Prince2® Email & Phone Number

Noida, Uttar Pradesh, India

Noida Area, India

 Project Manager Liaising with the stakeholders on the progress of projects & updating the plan time to time Scheduling and leading periodic project review calls & meetings, defining and rolling-out agendas for review meeting with Stakeholders and documenting Meeting Minutes including discussion point and Key Actionable items Monitor execution of the project plans for countries Identify cross team dependencies for countries Identify and… Show more  Project Manager Liaising with the stakeholders on the progress of projects & updating the plan time to time Scheduling and leading periodic project review calls & meetings, defining and rolling-out agendas for review meeting with Stakeholders and documenting Meeting Minutes including discussion point and Key Actionable items Monitor execution of the project plans for countries Identify cross team dependencies for countries Identify and escalate issues, risks & track their respective solution Responsible for updating weekly status and project plan updates for each country Responsible for consolidation and reporting of country statuses and plans Responsible for communications to countries Manage SharePoint as repository for document management. Prepare and publish weekly and monthly Dashboards for Senior Management. Show less

Noida, Up. , India

 Special projects (Worked on few projects started for EVP, CSC)  Defines and documents customer business functions and processes Requirements management and communication Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.  Analyze the feasibility of, and develops requirements for, new systems… Show more  Special projects (Worked on few projects started for EVP, CSC)  Defines and documents customer business functions and processes Requirements management and communication Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.  Analyze the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users. Monitor request queue for new requests and route them to the appropriate analysts Work to simplify and streamline the queue management process to enable better control & reporting in order to avoid escalations. Track and report on progress of requests as they are routed through the applicable vertical (GAMBI) Communicate with GAMBI groups regarding escalations and due dates that are in jeopardy of being missed GAP Analysis Various tools knowledge like Remedy, Service Now, Resource Manager, Yantra, etc. Stakeholder Management  Process Management, Time / Task Management,SharePoint Administration Participates in user acceptance testing and testing of new system functionality Coordinates activities and sets priorities for business analyst staff supporting the region, industry, Global Delivery Network or Offering Ensures customer commitments and expectations are met Offshoring Show less

Noida, Up., India

 Preparation of Proposal documents like Estimations Reporting Project status in Performa and in CSCPMO tools  Coordinate with Mentors, Quality Leads, Estimators, Function Point counters, Schedulers, Project Managers, Release Managers, and Portfolio Managers.  Recording and managing project issues and escalating where necessary. Liaises with, and updates progress to, project board/senior management Support to top Management Contract-Renewal Client… Show more  Preparation of Proposal documents like Estimations Reporting Project status in Performa and in CSCPMO tools  Coordinate with Mentors, Quality Leads, Estimators, Function Point counters, Schedulers, Project Managers, Release Managers, and Portfolio Managers.  Recording and managing project issues and escalating where necessary. Liaises with, and updates progress to, project board/senior management Support to top Management Contract-Renewal Client Negotiations. Manage and communicate with project stakeholders  Continuous Improvements Obligation Management Interface for transition & transformation. Transitioned new work to Offshore Operational Performance assessment Scorecards at Global Level Client Management Customer Satisfaction Survey and corresponding action item maintenance Several tracking reports (Contractual & adhoc) People Management, staffing/Hiring requirements, Team skill-set mapping (billable/non-billable resources). Continual Service Improvement frameworks Process Management, Time / Task Management,SharePoint Administration Stakeholder Management First point of contact for addressing all Client escalations, end-user feedbacks, internal team / people management issues (if any). Show less

Noida, Up., India

 Operational Reports Preparing & maintaining Forecast report of all the resources of Zurich CH account. Weekly Tracking to Service Managers /backup and Captains to avoid SLA. Official Trip to Switzerlando Represented CH PMO team in Switzerlando Offshored Portfolio & Project Managers admin work Maintaining the Account Databaseo Process Documento Reportso Support User Administration (CSC Internal and Client) Handling of the admin actions that normally… Show more  Operational Reports Preparing & maintaining Forecast report of all the resources of Zurich CH account. Weekly Tracking to Service Managers /backup and Captains to avoid SLA. Official Trip to Switzerlando Represented CH PMO team in Switzerlando Offshored Portfolio & Project Managers admin work Maintaining the Account Databaseo Process Documento Reportso Support User Administration (CSC Internal and Client) Handling of the admin actions that normally are performed by Portfolio Managers, Project Managers & Service Managers Manage administration to various Client facing tools Base Value Report for the Client Support to Service Managers, Captains and Portfolio-managers in case there is an error in   RM, Tracker or Novient eitherApplication Catalog maintenance Show less

Noida, Up. , India

Zurich PMO Services

B. Com, Commerce

Bachelor in Commerce

Business Administration, Business Administration And Management, General, Diploma In Business Administration

Management study regarding Business Administration, General.

Diploma In Office Management, Office Management

In Young Men's Christian Association is helpful in raising young professional. The content of the course was very much inclined towards.