Deepali Kashyap Email & Phone Number

Norwood, South Australia, Australia

• Preparing tax returns for individuals, sole traders and partnerships through HandiTax software
• Maintaining client confidentiality and satisfaction in accordance with company policies
• Solving client inquiries and complaints in timely manner
• Working in a rotating shifts as per the requirements and closing the office
• Managing a constructive environment by assisting and training the colleagues
• Preparing daily bank reconciliation using MS Excel

Melbourne, Australia

• Monitoring the minibar food consumption by the guests for about 300 rooms in 6-hour shift
• Handling customer requests and demands with calmness and flexibility to accommodate them
• Maintaining a positive relationship with peers and managers
• Ensuring confidentiality and security of the guest rooms
• Being a source of information to guests on various matters such as transportation and restaurant advice
• Training new staff to complete the assigned tasks in a timely manner

Melbourne

• Attending to 250+ customers both in a team and individually on weekly basis
• Providing assistance in opening and closing the restaurant
• Receiving and confirming walk-ins, telephonic and online reservations
• Displaying attentiveness and listening to instructions while serving the customers to ensure safety
• Adhere to timing standards for products and services
• Managing events hosted by the customers

Melbourne, Australia

• Communicating with the clients face to face or through phone calls and emails.
• Maintaining records and filing the application forms on behalf of the company clients.
• Managing Accounts Receivables and invoices by using MYOB
• Creating reports based on/ after forecasting budget and data analysis
• Provided training supports to interns

Melbourne, Australia

• Worked in a team of 2,assisting the customers through recommendation and guidance for their purchases
• Tasks included store handling, store maintenance, customer service, sales assistant and till counting of $1000 daily

Tax Preparation, Taxation

Assistant Accountant Program, Training In Myob And Xero

Professional Year, Accounting

Master’S Degree, Human Resources Management/Personnel Administration, General

Bachelor’S Degree, Business/Commerce, General

Activities and Societies: Sports events, Comascent ( Commerce magazine of Gargi College), Volunteered in College FestsSports event- Have.