Worked in customer support for more than 3 years. Learning negotiable, communication skill through it. Flexible to work in 24*7 environment. Instrumental in resolving issues promptly, addressing customer concerns, and ensuring high levels of customer satisfaction. By providing personalized assistance and building strong relationships, contribute to customer loyalty and retention. Additionally, interactions with customers offer valuable opportunities for upselling and cross-selling, as well as gathering valuable feedback that can drive continuous improvement in products and services. Simultaneously pursuing Digital marketing and communication course from MICABy enrolling in UpGrad's Advanced Digital Marketing course,I gain the opportunity to master the latest tools, strategies, and techniques in the dynamic field of digital marketing. With a comprehensive curriculum designed by industry experts,I acquired in-depth knowledge in areas such as SEO, social media marketing, content marketing, analytics, and more. It has offering hands-on learning experiences, industry-relevant projects, and mentorship support to ensure you develop the skills necessary to excel as a digital marketing professional. I have learned classical dance 'Kathak' for 3 years. Probably the best years of my life. I love travelling and exploring new sites. Gaining information on ancient India is my favourite past time.