Deepali Pawar Email & Phone Number

Maharashtra, India

India

• Principal Job Responsibilities:
• Manage the team and assist them with day to day tasks in order to make one team one dream
• Manage employee relations, recruitment, attrition, conflict resolution and interpretation.
• Define clear roles and responsibilities within the team. E.g; RACI matrix.
• Identify Training needs and deploy training on required skill enhancement
• Take ownership of the incident management processes and enable strong cooperation between ITSC managers and global teams to provide seamless support to customer. Example P1-P2 communication

India

Roles and Responsibilities: -  Have Great Experience in Amdocs Billing, and Order Management (CRM). Key Responsibility of have complete co-ordination in related project. Managing the project to be in Green status. I am managing the team which handles Incident management and all major activities regarding Incident Management. Managing team of 90 direct.

Roles and Responsibilities: -  Activation and De-activation of Services. Calculation of Waivers and arranging the approval for the same.  Preparation of Monthly Billing Summary for Corporate Accounts. Fulfilling of Bulk Corporate requirements of Installations, coordination with the Mobility Team. Preparing & processing Daily/Weekly/Monthly/Yearly.