Deepali Sharma Email & Phone Number

Gurugram, Haryana, India

Gurugram, Haryana, India

Working as an L&D executive to empower all sales vertical (Direct, Inside, enterprise & channel sales) in onboarding, Training, TNI, Sales program, coaching and feedback. Assessing current sales competency via assessments, sales olympiad, feedback from stakeholders and creating action plan to elevate current state to desired / target state.

Gurugram, Haryana, India

Work involved generating sales from Qualified & Unqualified leads. Worked as a sales consultant, for providing immigration counseling for Philippines, Cambodia & Dubai customers. Also worked as lead generation executive for generating prospect customer’s leads.

Amritsar

• Joined indigo as Officer-Security at ATQ Station (Amritsar). I ensure safety & security standards for assigned Indigo flights. That involves pre & post landing flight inspection, Baggage scanning, emergency rescue drills, escalation management.•Following SOPs and completing assigned tasks well in time.•Fulfilling the given responsibilities without any discrepancy.- Adhoc tasks include – Learning sessions for team, Mentoring, scheduling shift at times for juniors, inventory management, fun activity co-coordinator (Part of cultural team) .•Maintaining grooming standards as per company Standards.

Gurugram, Haryana, India

•Technical Support Associate at Honeywell ECC - Restech (Environmental & Combustion Controls).•Installation assistance to customers for basic wiring and Wi-Fi configuration for Wi-Fi enabled thermostats.•Connecting the thermostats to Wi-Fi and RedLINK devices.•Documentation of cases on Sales Force software and utilizing the Knowledge Base.•Share knowledge on different thermostats manufactured by Honeywell such as the advanced VisionPro series and the Prestige IAQ series.•Connectivity of the thermostats with the Zone panels and the RedLINK Internet Gateways.•Providing troubleshooting assistance and support on Advanced IAQ (Indoor Air Quality) products.•As a HOS Bay captain helped in HOS implementation – Quality standards for process at Honeywell

Mumbai International Airport

•Assigned the tasks of handling front desk and ensured cleanliness of the area.•Handled the responsibilities of ensuring that all the queries and complaints of customer are promptly attended.•Performed the tasks of reporting to the Center Head in case of critical problems.•Assigned the responsibilities of handling outbound and inbound calls.•Handled the tasks of tracking and dispatching courier.•Prepared reports of the daily activities of the organization when required.Received Customer & General Manager Appreciations