We, iCRM Solution is one of the leading solution provider headquartered in Madurai, Tamilnadu, India; offering services like Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), Inbound and Outbound Call Center Services, Customer care Solutions with voice, live chat, email support, and Telemarketing Solutions.By the way of customized solutions, We offer a expert level of service, database that can be maintained, accessed locally or across the world.We Specialize to handle the range of calls from simple Welcome calls to the calls pertaining for survey, lead generation, collection, technical problem solving and etc.,We are dispatcing the service & technical support professionals according to the escalation protocol. Most importantly we offer the service in satisfactory manner to your cusotmer needs and accelerate you to success in your business. >Professional Skilled technical representatives >Ability to learn, adopt new technologies & strategies >Rapid response to your requirement & market fluctuations >Enhanced report Management >Remote Monitoring System MBA Finance Graduate From IIPM Worked as Researcher in BoardEx India Pvt. Ltd From October 2008 to April 2010, and Previously as Relationship Manager in SPA Capital Service Ltd, Chennai From June 2008.Specialties: Benchmark Green Belt Certified in Six Sigma