Business Process Engineer
Current· Conducted process assessments to identify improvement opportunities, and developed recommendations for process optimization, standardization, and automation to increase efficiency and reduce costs. · Collaborated with stakeholders to gather requirements, define scope, and develop project plans and timelines for process improvement initiatives. · Developed and maintained process documentation, including standard operating procedures, process flows, and work instructions to ensure… Show more · Conducted process assessments to identify improvement opportunities, and developed recommendations for process optimization, standardization, and automation to increase efficiency and reduce costs. · Collaborated with stakeholders to gather requirements, define scope, and develop project plans and timelines for process improvement initiatives. · Developed and maintained process documentation, including standard operating procedures, process flows, and work instructions to ensure compliance and consistency across the organization. · Designed and implemented process metrics and KPIs to measure process performance and identify areas for improvement. · Facilitated process improvement workshops and training sessions to educate and engage stakeholders in process improvement initiatives · Coordinated with cross-functional teams, including IT, Operations, and Finance, to successfully implement process improvement initiatives. · Utilized data analysis and visualization tools to provide insights and recommendations for process improvement initiatives. · Utilized As-Is & To-Be and mapped processes using Business Process Model and Notation 2.0 on Microsoft Visio · Developed and maintained positive relationships with internal and external stakeholders, including clients, vendors, and partners. Show less
