Deepa Subramanian Email & Phone Number

With a steadfast commitment to excellence in Quality Management and Agile practices, my journey in the IT sector has been marked by delivering high standards and fostering team success. Currently at Tata Consultancy Services, I specialize in Cards Lifecycle Management and Payments Banking, with a focus on Card Control and Tokenization. My mission aligns with achieving seamless integration and operational excellence, contributing significantly to our company's mission and culture.In my present role as Scrum Master / Project Manager, I manage complex projects across various platforms, applying both Agile and Waterfall methodologies. This adaptability ensures our project management approaches are results-driven and promote a culture of continuous improvement and excellence. As a Scrum Master, I facilitate agile practices, enhance team collaboration, and remove impediments to ensure efficient workflows. As a Quality Manager, I implement robust quality assurance processes and lead continuous improvement initiatives to meet the highest standards.

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  Project Manager | Scrum Master | Quality Manager | Business Analyst

  Tata Consultancy Services

  Apr 2008 - Present

  Possess a comprehensive 15 years background in IT, playing roles as Project Manager, Business Analyst, Scrum Master, Quality Manager, Quality Lead, Quality Analyst, and Test Engineer.-Bringing in-depth acumen in Cards Lifecycle Management and Payments Banking including specialization in Card Control and Tokenization. My career includes extensive work with cross-vendor platforms like VISA, Mastercard, and Fiserv, focusing on seamless integrations and operational excellence.-Presented CXO-level presentations on GenAI capabilities, demonstrating their transformative impact on business operations As a Scrum Master, owned the following responsibilities: Sprint Planning & Review, PI Planning, Backlog Refinement, Retrospective Meetings, Impediment Removal, End-to-End Stakeholder Management -Experienced in Project Management with ability in strategic project planning / estimation. Successfully managed project coordination, risk management, and stakeholder relationships. Successfully managed diverse international customer bases across EMEA, APAC, UK, USA and India. -Experienced as Business Analyst with proficiency in working on Requirement Analysis, Stakeholder Management, Cross Functional Collaboration & UAT. -Led and orchestrated teams comprising 20+ resources spanning multiple organizations (TCS, Infosys, HCL & NatWest), showcasing strong team leadership, effective communication, and adeptness in resolving intricate challenges. -Proven track record of overseeing 30+ projects, collaborating closely with Core Development teams, Business Teams, and Cross-Vendor Teams throughout all phases of the Software Development Life Cycle (SDLC). -Proficient in utilizing Project Management tools such as Leankit, MURAL Board, and JIRA to streamline project operations and hands on experience in products/tools like HP QC, HP ALM, Soap UI, SQL, Confluence, Silk Central. -Extensive experience in SDLC / STLC, Excellent expertise in Agile, Waterfall, and V-Model methodologies.