Deepa Venkatesh Email & Phone Number

9+ years of experience in Information Technology including 4+ years of experience in Salesforce.com CRM Platform as Administrator/Business Analyst with good exposure to Security, Telecom, and Automotive domain. Business Analyst experience with strong knowledge of SDLC, QALC and Project Life Cycle. Extensively involved in business and functional requirement gathering, business analysis, scope definition, functional design, project planning, project management from analysis to design, development, testing and implementation. Experienced in Salesforce Administration setup – Manage Users, Security Controls, Data Management, Validation and Customization. A good exposure to Production support and On-call duties as well as development and maintenance work. Co-ordinated and worked with multiple teams across functions and locations. A very well-organized and highly motivated person with excellent communication, analytical, reasoning and problem-solving skills.• Project management Professional (PMP)• Salesforce Certified Administrator• Salesforce Certified Platform App Builder certification