1. Business Analysis (Requirement gathering, Elicitation, Grooming stories to Developers and testers, Agile Methodologies, Data validations, Retrospection, migration tracking etc..2. US Health Care domain knowledge3. Good Analytical skills to triage any production issues4. Technical knowledge at least in writing SQL queries for technical validations5. Understanding the operation of API

1. Worked with teams (internal and external) through entire process of software development life cycle including functional requirements analysis, data analysis, system design, development, testing and implementation2. Collaborated with Stakeholders and other Business Analysts3. Trained and mentored Interns and Junior business analyst4. Analyzed business requirements and provided end-to-end solution designing for data foundation builds including data marts.5. Analyze client’s business requirements and processes through document analysis, workshops & work flow analysis.6. Draft & maintain business requirements and align them with functional and technical requirements.7. Identify and reconcile errors in client data to ensure accurate business requirements.8. Engage client to gather business rules and ensure alignment with the respective teams.

1. Technology analysts work with a business to assist in technology integration2. This includes overseeing a company's current information technology (IT) systems to ensure that the company's technology-related goals are met3. Manages the day-to-day technology operations and activities for a business unit or area within the Technology Center in a 24-hour x 7-day environment4. Facilitates business unit, optimal performance by aligning business processes with information technology5. Their tasks may also include implementation of new IT systems

1. Responsible and accountable for Service Delivery, Asset Deployments, Printer Support, Laptop Maintenance and Deployment, and New Hire Orientations2. Accountable for achieving customer satisfaction and SLA commitments along with the team3. Responsible for computer system maintenance policies and technical troubleshooting on Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration4. Responsible for maintenance and improvements/enhancements to the existing technology within a business organization

1. Process developers of Google Hardware had to provide fast and useful technical assistance on various Google products like Pixel, Pixel XL, and Pixel C2. They have to help customers with technical issues and replacement if necessary3. An excellent Google Hardware process developer should good technical knowledge and should be able to communicate effectively to understand the problem and explain its solution4. They must also be customer-oriented and patient to deal with difficult customers

1. Process Associates of Google Hardware had to provide fast and useful technical assistance on various Google products like Nexus 5s, Nexus 6P, Pixel, Pixel XL along with few other products2. They have to help customers with technical issues as well as order management3. An excellent Google Hardware process associate should good technical knowledge and should be able to communicate effectively to understand the problem and explain its solution4. They must also be customer-oriented and patient to deal with difficult customers

1. Manage large amount of inbound and outbound calls in timely manner2. Serve as the first point of contact for customers seeking technical assistance over the phone3. Perform remote troubleshooting through diagnostic techniques and pertinent questions4. Determine the best solution based on the issue and details provided by customers5. Walk the customers through the problem-solving process6. Provide accurate information on IT products and services