Deepika S. Email & Phone Number

Deepika S. is a KYC Associate (Credit operation) & Customer service executive (CIBIL) at slice.

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  Associate

  Slice

  Jul 2022 - Present - Bengaluru, Karnataka, India

  Ensure smooth customer onboarding experience for opening new accounts• Review and analyze customer details and documents, ensuring adherence to KYCcompliance standards• Examine and validate customer-provided documents, such as identification, proof ofaddress, and legal entity documentation• Assess the risk profile of individual customers and entities based on the informationgathered during the KYC process• Perform KYC periodic review to ensure compliance with internal policies and proceduresgoverning the KYC process• Investigate and resolve customer issues related to credit reports, account closures, NOCproblems, and account deletions• Provide accurate information about the company's products, services, pricing, policies, andprocesses• Worked on CIBIL related case’s, account closures, NOC issuance and general query relatedto credit reporting•Provide support to end customers through various communication channels, includingemails and phone calls