Hi am Deepika V currently working in NTT DATA SERVICES with Leading Car Manufacturing Company from Germany with the 4 years of experience in Information Technology Industry with expertise in the domain of Linux Infrastructure and proficiency in working in critical environments handling 24X7 operations providing support around global locations. A quick learner and can adopt to technical expertise in a short period of time. TECHNICAL Skills:• Linux Fundamental Commands.• Worked on Sudo management, User management tasks.• Worked in BMC Remedy IT Management tool for ticketing purpose• Worked in Putty Install server.• Worked as pre – qualifier for the tasks created by client.• Operating System Worked On – Linux• Good Knowledge in ITIL Process.• Working in 24/7 shift.• Worked on daily issues that are generated by monitoring tool – file system issues, processes missing issues, performance issues, filesystem housekeeping, and other operating system health checks.• Creating daily health check reports of servers.• Planning & Resolving the Issues within the specified down time.• Working on Incident & Change Management issues in Linux. Responding to alerts in timely fashion as per the pre-defined priority levels and SLA.