Deepjyoti Deka🇮🇳 Email & Phone Number

Guwahati, As, In

Guwahati, Assam, India

Roles:> Focus on E2E Operations > Drive Business Objectives through a balance of outcome and input KPIs>Drive Results : through data visibility, product features etc.> Enhance Customer Experience and better delivery experience for delivery partners.> Forecasting Demand and Supply> Manage on-ground sentiments and feed system with market intel> Enhance Overall experience through smooth handshakes.Projects:~ Drive EV ( Electric Vehicles) adoption by operationalising fleet and infrastructure.~ Enhance Service Excellence: Reduction of BAD Orders.~ Asset Compliance Growth.~ POI Coverage Growth

Guwahati, Assam, India

Supply & Logistics - E commerceResponsibilities:- Launch Cities - P & L based on Supply - Demand Forecasting - Prepare driver hiring targets for the city basis demand growth plan- Activate and monitor various driver sourcing channels- Lead team for hiring and training of drivers as per the projections and within TATDriver Engagement :- Run retention programs for drivers in cost effective channels- Design and send out driver communication on daily basis- Analyze driver performance metrics and drive supply team for controlling parametersDriver Support :- Lead team for resolution of driver issues within specified time- Build efficiency in support processes for improving driver experienceDriver Quality :- Drive service quality parameters for better customer and merchant experience- Monitor key quality metrics at driver level and ensure they are under tolerance level- Run exercise for filtering drivers for non-adherence to quality standardsTeam Management :- Manage a team to execute the above tasks

Dibrugarh District, Assam, India

*Working for Client SWIGGY ~Food Logistics and responsible for orderfulfillment, logistics and customer experience.*Developing operation strategy, planning and implementation along withpeople Management.*Manage and drive staffing plans, cost analysis, process changeinitiatives.*Monitor real time service levels and schedule adherence.*Responsible for devising sourcing strategies, designing training modulesand also for developing employee retention strategies.

Tinsukia Area, India

* Sign Contracts with restaurants along and handling the inquiries from existing and new clients.*Gather sales leads from the market and approach restaurants actively, from no star to 5 stars, and get them on board with Swiggy as a partner.* Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same.* Reach out to clients, create suitable offers and sign-up corporate users to increase subscriber base.* Conduct promotional events / marketing activities to develop new contacts and increase user base.* Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.* Responsible for managing &developing a business plan covering sales, revenue, ting agreed targets, and promoting the organizations presence and expense controls, meeting agreed targets, and promoting the organizations presence.*Should be able to handle potential clients when on field as the first in command.* Use of MICROSOFT POWER BI, MATRICES FOR KPI GROWTH.* Being the face of Swiggy in the market and standing up for the values we believe in.

Tinsukia Area, India

Guwahati Area, India

I did my internship in the ESPB divisions of ITC Guwahati marketing branchProject Title: "IDENTIFYING MARKET OPPURTUNITIES AND COMPARATIVE ADVANTAGE OF CLASSMATE STATIONERIES IN THE COACHING INSTITUTIONS AND PRE SCHOOLS OF GUWAHATI".

Assam

Steam Boiler erection and commissioning, IBR pipeline fabrication & construction.Safety Coordinator in the project site.

Panchgram, Assam

Shift In charge of Utility Operation and Recovery section of HPCL ( CPM unit).Responsibilities:# Maintains the operation and surveillance of: all boilers, chilled water and ancillary equipment, related control panels, utility services and building control systems. # Carries out all required operational changes, safety inspections and procedures, boiler blow down, fuel transfers, chemical tests, feedwater analysis, building systems control etc. # Maintains an operating log and provides operating data, graphs, etc. pertinent to the efficient operation of the plant. # Overhauls and repairs steam, chilled water, oil and water treatment equipment, and ancillary equipment. # Cleans the plant and equipment including the inside and outside of boilers. # Performs maintenance and repair work on all plant equipment. # Upgrades and improves existing equipment. # Assist in the installation and setup of new and existing equipment. # Responsible for monitoring an inventory of required parts and material. # Sets up and maintains a preventive maintenance system for all related equipment. # Develops new and improved operating and reporting systems and procedures. # Maintains time and material records on individual plant equipment. # Establish a good line of communication with all Powerhouse personnel.

Assam

Steam Boiler erection and commissioning,IBR pipeline FABRICATION & construction

Sivasagar, Assam, India

Digboi, Assam

Executive Program In Operations Management (Epom), Operations Management And Supervision

Master Of Business Administration - Mba, Hr & Marketing, First Class

https://dibru.ac.in

Bachelor Of Engineering - Be, Mechanical Engineering, First Class With Distinction.

https://vtu.ac.in

Higher Secondary, Science, First Division

http://saltbrookacademy.com

Star ⭐

I did my matriculation from VIVEKANANDA ACADEMY SCHOOL,DIGBOI ASSAM