Deep Raithatha Email & Phone Number

Toronto, On, Ca

Kitchener, Ontario, Canada

• Developed high-quality API content for developers such as RESTful API references, code samples, how-to guides, usage patterns, best practices, and explanations of the API structure resulting in a 15% reduction in API errors and tickets.• Voice of developers and gathered actionable feedback from developers and provided to internal product and engineering stakeholders to optimize API performance• Lead content design sessions, technical reviews of content, proofread and provided feedback to various stakeholders on improvements and additions to developer documentation • Designed and built RESTful APIs and Webhooks using PHP(Symfony), Go, and MySQL, achieving 25% and 45% increases in data processing speeds and response time respectively • Maintained platform services to a high level of availability and performance by making optimizations and bug fixes and monitoring the status of services using Grafana• Wrote unit tests in PHPUnit following test-driven development practices and for API testing used Postman to automate testing and monitoring• Built and maintained Gitlab CI/CD pipeline for Swagger (OpenAPI) references and developer documentation

Toronto, Ontario, Canada

• Designed, implemented, and tested a two-way video monitoring and communication system for long-term care homes for the Dementia Isolation Toolkit project (https://dementiaisolationtoolkit.com) • Used JAMF MDM to support and administer devices and install vendor software applications remotely• Worked in close collaboration with 30+ long-term care homes to gather feedback and translate user requirements• Resolved issues raised by testing throughout the software development lifecycle (UAT)• Provided technical support through the system evaluation period, monitored system performance, and achieved 99.5% availability• Created user documentation for technical and non-technical users • Designed and implemented any required security systems to ensure the platform remains secure and maintains a high availability

Kitchener, Canada Area

• Responsible for the Developer Community which included more than 100+ clients, including creation and maintenance of Developer Knowledge Base, API Reference Library, Community Forums, and Developer Program focused blogs• Worked in close collaboration with the Engineering team to provide input, share customer feedback, and implement customer-focused best practices for building on the Igloo platform. • Developed proof-of-concept enhancements and solutions for internal and external customers using full-stack technologies and frameworks such as ReactJS and Node.js • Troubleshoot issues customers may encounter when deploying custom code to their communities• Provided support to our 3rd-party developer partners, helped to facilitate their success when building on the Igloo platform, assisted in troubleshooting custom integrations and resolved any issues they may encounter

Ontario, Canada

Bachelor Of Science - Bs Computer Science, Computer Science And Business Management

Activities and Societies: Humans Of Laurier - Photographer

Ontario Secondary School Diploma

Activities and Societies: Computer Science Team | Robotics Club | Varsity Slo-Pitch Team | Student Activities Council | DECA Buisness.