As the Deputy General Manager at Mitocon Biopharma, my role hinges on leveraging Pharmacovigilance (PV) expertise to ensure drug safety and efficacy. With a steadfast commitment to operational excellence, I've led initiatives that streamline processes and enhance quality assurance using Lean Six Sigma methodologies, substantially improving our PV systems. The team's dedication to regulatory compliance has not only upheld but also elevated Mitocon Biopharma's industry reputation.My professional journey is underscored by a strong foundation in nursing and a deep dive into pharmacovigilance operations, where I've honed skills in MedDRA, Argus Safety, and QMS. These competencies, coupled with certifications like Clinevo Safety Expert, have empowered our organization to deliver meticulous medical writing and project management. We've successfully established a robust Medical Information Call Center, reinforcing our customer-centric approach and passion for continuous improvement in the pharmaceutical landscape.