I am an experienced Technical Support Engineer in Microsoft, where I get to learn everyday working with customers.Experienced in managing customer experience, troubleshooting, developer support, API, SDKs, M365 technologies.I am a computer science graduate with keen interest in learning about software products, their development, the computer science concepts they are based on, the wonderful things that could be done using them. I am interested in learning about software development, programming and product design. I read about these topics in my spare time. I spend time on practically writing code for problems and applications.Experience of handling worldwide customers, critical scenarios and cross org collaboration enabled me to a develop growth mindset that paves way for learning new things and applying the learnings in various aspects of work.I look forward to opportunities which challenge me to grow professionally and as an individual. I aim to keep contributing to the continued growth and success of my organization.