Deesa Dontamsetti Email & Phone Number

Denver, CO, US

Hillsborough, New Jersey, US

Aurora, CO, US

• Did data analysis and provided data insights and visualization for the environmental assessment of strategic planning deck for the Department of Surgery. This includes HR, Finance, Clinical Services, Education.
• Worked on ad hoc requests coming from clinical services, HR, finance, scheduling, CRO etc. and supporting the Department of Surgery with any other data related requests.
• Created and expanded on forms and processes for the Resident travel and request leave form (education) project every year. Attended to ad hoc requests which came for this project during the year.
• Worked on any data elements for the strategic planning project.
• Created dashboards and visualizations in Power BI, Tableau, and Smartsheet for different projects in thedepartment.

Centennial, Colorado, US

· Did data analysis and provided data insights and visualization for the Talent Strategy Deck which reports through CHRO to the Board of Directors.· Took initiative to learn Power BI and create & build from scratch the Quarterly Reporting Package (QRP) which is viewed by the Global HR Leadership team.· The QRP was initially created in Microsoft excel which.

Centennial, Colorado, US

• Evaluated, designed and helped in developing documentation and implementation of key processes for the data integrity team.
• Gained cross-functional skills by taking the initiative to interact and work with the marketing analytics and big data analytics team.

• Assisted with Hospitality Analytics and research projects
• Analyzed Airbnb data set using predictive analytics techniques by using SPSS software and MS Excel
• Optimized results and solutions for analyzed dataset and co-wrote a research paper with the lead professor

Hendersonville, Tennessee, US

• University Capstone Project for STR Inc.
• Worked on data sets to solve analytics problem that will impact STR’s decision-making process.
• Visualized data using tableau and created dashboards.
• Analyzed the datasets using predictive analytics techniques by using SPSS software.
• Presented results to the company for informed decision making.

Stamford, CT, US

• Drove service culture in The Manohar Hotel; implemented upgraded service standards
• Optimized yield through better revenue management
• Marketed events and promoted hotel through social media

Bethesda, MD, US

• Supervised, trained and evaluated PBX operators, ensuring that all procedures were performed to the hotel and AAA five diamond standards
• Provided guests excellent service using Ritz Carlton Hotel luxury standards
• Chosen as the only member from the department to join the Key Improvement Project for the Ritz Carlton Atlanta

US

• Assisted guests at the front desk by checking them in and out at this 4335 room resort.
• Resolved guest complaints effectively and follow up with the situation as required.
• Provided excellent service to guests by using The Hotel luxury resort experience.
• Maintained $500 cash bank with accuracy.

• Advertised extensively through all channels of media, especially print media, social media and other food and beverage websites and helped in raising funds for fundraiser.
• Worked in 3 different wine tasting events which had over 7000 guests.
• Led a team of volunteers and ensured the zone operations at the event were going on effectively.

Toronto, Ontario, CA

• Worked in different aspects of Housekeeping and Front Office departments
• Trained in Four Seasons luxury service culture
• Ensured compliance with Five Diamond/Star Standards

Las Vegas, NV, US

• Acquired Starbucks Barista skills and service culture.

Lake Buena Vista, Florida, US

• Acquired Disney Professional skills and customer service skills in three resort settings
• Managed guest relations and provided immediate service recovery using Disney standards
• Developed excellent multi-tasking skills.

Stamford, CT, US

• Managed and processed diverse guest reservations ranging from Corporate to Leisure travel
• Engaged in meticulously meeting guest requirements as per the Starwood Luxury Collection standards

Master Of Science (M.S.), Business Analytics

Bachelor Of Science (B.S.), Hospitality Administration/Management

Study Abroad Program, Spanish