Denise Tham Email & Phone Number

Copenhagen, Capital Region, Denmark

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Copenhagen Metropolitan Area

Copenhagen Metropolitan Area

Through self-discovery and understanding your values, you gain clarity on how to move forward. Through our sparring sessions together, you discover that life is about possibilities and your options are limitless! You will be invited to use exercises to support you on your journey of self-discovery to achieve your desired outcome.

Copenhagen, Capital Region, Denmark

Execute operational tasks in areas, among others: hiring, event organisation, coordinate suppliers, procurement, manage software projects, process improvement.Contribute to aligning operational and tactical level with stakeholders.

Copenhagen Metropolitan Area

SCHHH is a hands-on Customer Success Consultancy. From a goal definition to execution and implementation, we want to give a hand to businesses on how to structure and scale their Customer Success department.Having the customer experience first, we build a dedicated journey fitting the audience, the market, the customer base segmentation, the company objectives, and the internal resources. For each proactive and reactive touch, the product and/or service must generate positive emotion.

Copenhagen Area, Denmark

Helped build and scale teams for Pleo (B2B) with 17,000+ customers.- Build & help 4 Quality Engineers to reach career goals- Improve practices to move Test to the left- Scaling product development practices to support commercial teams- Build test strategies, run tests and communicate risks effectively with Scrum teams- Chart and track test automation infrastructure roadmap with Quality Engineers and Software Engineer in Test- Help jump start planning and tracking of the development of the test automation infrastructure- Volunteer and contributed as the Scrum master when embedded a Scrum team

Shape - a market leader in rethinking mobile experience - USD 4 billion is channeled through our award-winning and business-critical products.- Mobile app projects: Nordisk Film, Go Little, DLG- Communicate deliveries and risks effectively to feature teams and stakeholders- Design test strategy for each sprint (Android & iOS mobile apps) - Design test cases and execute tests & built a solid understanding of business requirements

Copenhagen Area, Denmark

Donkey Republic - making truly sustainable mobility with 16000+ bikes in 71 cities.- Build and manage customer support team- As part of the Management team, build tactical action plans & align features/processes to meet business KPIs- Develop, optimise and scale customer support processes helping both our customers and our partners- Help customers and partners via support processes- As the Product Owner: Help product development team to plan apps and web releases and deployment- As the QA Lead: Plan & execute software testing strategy on mobile and web apps

Copenhagen Area, Denmark

- Design test strategy for each sprint (Android & iOS mobile apps)- Design test cases and execute tests- Built solid understanding in business requirements

Copenhagen Area, Denmark

Assist in sprint planning and testing a new plant management solution, TechTomat.

Copenhagen Area, Denmark

- Build a QA team with 7 QA Engineers for multiple scrum teams.- Conduct candidate screening and interviews.- Give performance feedback to each QA crew.- Conduct functional testing for a scrum team.- Develop and tun smoke tests from each release.- Coordinate releases with Team lead and Product Owner.

Copenhagen Area, Denmark

- Responsible for functional testing for multiple scrum teams.- Develop and run smoke tests for each release.- Coordinate all releases with CTO and each scrum team.

-Project planning and tracking.-Active participation in developing the Business development road map with Development team (both offshore and in Copenhagen).-Plan resources with various stakeholders.-Monitor each sprint's progress.-Manage change requests and prioritise tasks during a project.-Develop technical and GUI specifications via prototyping.-Conduct user interview and develop technical specifications.-Train stakeholders.-Manage each release with various stakeholders.

-Active participation developing the product road map to align to company's strategies.-Develop technical and GUI specifications.-Gather business requirements from various stakeholders.-Develop test plans and conduct functionality and GUI testing.-Support offshore Development team in clarifying specifications.-Release management with various stakeholders.-Monitor delivery of products recently launched to customers.-Coordinate communications with various stakeholders.

Develop test plans and test cases; Execute software test cases; black box testing, run SQL queries (Aqua Data Studio) on Oracle database.

- Help define features with Product Development and Product Marketing- Coordinate product/feature launch (multiple departments, multiple locations)- Monitor stakeholders' feedback- Conduct product testing (functional tests, black box testing in SCRUM environment)- Develop and maintain product/feature technical documentation

Promoted to this position from Partner Service in mid 2002. Ascio Technologies is one of the major domain registrars in the world. - Define/monitor quality of customer service- Examine business rules with accordance to various domain suppliers (NICs) around the world- Define work processes- Define technical specification to Software development team- Coordinate product/feature launch; Provide training

QA role, black box testing, release management.

Certified Profiling Specialist & Life Coach - Peoplemaps

Prince2 Foundation

Activities and Societies: October 2009

Bachelor Of Commerce, Information Systems And Marketing

Associate Diploma In Commerce, Information Technology

Cambridge Cge A-Level