Daniel Forsythe Email & Phone Number

Washington, District Of Columbia, United States

Washington Dc-Baltimore Area

Assistant department head and AV technician, providing video and audio presentation setup, operations and troubleshooting for multi-day annual convention with over 17,000 attendees.

Columbia, Md

Manage a team of two who support desktop and server IT needs of an association with 200+ employees.Novell, Windows, Macintosh and Linux server administration and support.Manage access credentials via eDirectory, OpenDirectory and LDAP.Administer Groupwise eMail server, Novell messaging platform and mobile device support.Manage workstation system images, software deployment, patch management, and endpoint security.Designed and implemented a robust virtual infrastructure for intranet and internet resources, with visibly significant gains in efficiency, redundancy and simplified disaster recovery and management procedures.Upgraded network infrastructure, featuring Cisco switching, a robust wireless network and modern technologies such as 10GB networking and 802.11AC.Expanded availability of remote access resources for employees with Citrix, collaboration platforms, VPN access and mobile email access.Manage help desk system and engage in end-user training.

Employed as an Apple Certified Macintosh Technician to provide maintenance and support for Macintosh computers in classroom and administrative environments. Implemented campus-wide transition to Mac OS X using NetBoot. Supported Graphic Design, Fine Arts, Video and Audio production lab software deployment and network user management via Active Directory. Installed campus-wide wireless network and worked to upgrade legacy campus dorm switching infrastructure. Provided software and hardware training to faculty and staff.