Daniel Higginbotham Email & Phone Number

Waleska, Georgia, United States

Georgia, United States

As the Senior Pastor at Shoal Creek Baptist Church, I am entrusted with the pivotal roles of teaching, preaching, and guiding discipleship efforts within our organization. With a dedicated focus on fostering spiritual growth, I diligently study, prepare, and deliver impactful teachings across various platforms, prominently in our primary weekly worship service.My leadership extends beyond the pulpit, collaborating seamlessly with fellow ministry leaders to curate and orchestrate the weekly worship experience. At the helm of a thriving, intergenerational congregation, I drive the creation of compelling teaching series, intricately weaving together themes and graphics that resonate with our diverse community.Integral to my position, I consistently produce supplementary resources and educational materials that enhance our Bible studies. Serving as the bridge between Shoal Creek Baptist Church and the wider community, I currently hold the roles of Chaplain for the Reinhardt University wrestling team and leader of the Baptist College Ministry. These roles afford me the opportunity to nurture spiritual well-being within both church members and external stakeholders.Committed to the holistic care of our congregation, I ensure that members receive attentive, scripture-based support. A collaborative spirit underscores my approach as I join forces with fellow ministry leaders to meticulously plan and execute worship services during significant occasions like Easter and Christmas.Embracing the digital age, I take charge of developing and managing our church's online presence. From maintaining our website to curating engaging social media content and crafting meaningful devotionals, I leverage these platforms to extend our ministry's reach and impact.Through these multifaceted responsibilities, I desire to embody the essence of servant leadership, guiding Shoal Creek Baptist Church toward knowing and making Jesus known in our community and around the world.

Georgia, United States

During my tenure as Interim Pastor at Shoal Creek Baptist Church, I assumed a pivotal role in guiding the congregation through a period of transition. In this capacity, I took on multifaceted responsibilities encompassing teaching, preaching, and nurturing discipleship within the church.Collaborating closely with fellow ministry leaders, my primary focus was to ensure that every member and guest received dedicated and Biblically grounded care. This involved fostering an environment where spiritual growth and well-being flourished.Under my stewardship as Interim Pastor, I played an instrumental role in orchestrating significant worship services, notably during Easter and Christmas. These occasions were marked by thoughtful preparation, aiming to provide transformative experiences for the congregation and the community at large.Serving as a vital link between Shoal Creek Baptist Church and the broader community, I strived to foster meaningful connections and engagement. This role allowed me to cultivate relationships and bridge the gap between our church and the surrounding neighborhood.Recognizing the importance of leadership development, I actively contributed to the growth of other ministry leaders. By providing guidance, support, and mentorship, I aimed to strengthen the overall leadership fabric of the congregation.My time as Interim Pastor was characterized by a steadfast commitment to spiritual stewardship, community integration, and the empowerment of fellow leaders. It was an honor to play a role in navigating the church through a season of change and growth.

Waleska, Georgia

In my role as a Senior Technical Trainer at Samsung, I played a pivotal role in enhancing technical expertise across the organization. I spearheaded research, curriculum development, deployment, and facilitation of training programs for the Samsung Mobile product lineup.My responsibilities included crafting content for both instructor-led training and e-Learning modules. These encompassed soft skills, sales techniques, level one troubleshooting, and repair strategies for Samsung mobile devices, spanning smartphones, tablets, wearables, and Chromebooks.I delivered comprehensive training to diverse stakeholders including Samsung employees, mobile carriers, and repair partners. Customizing sessions to cater to retail staff, call center support, and repair technicians, I addressed the specific needs of each group.Collaborating on executive-level product launches and service rollouts, I contributed to the design of multi-tiered training curricula. These curricula were deployed nationally, ensuring partners were well-prepared to embrace new products and services.My tenure as a Senior Technical Trainer at Samsung showcased my commitment to fostering technical excellence, facilitating seamless product launches, and empowering teams to embrace cutting-edge mobile technology.

Murfreesboro, Tennessee

In my capacity as a subject matter expert within Carrier Engagement Service and Operations at Samsung Electronics America, I played a pivotal role in bolstering technical support development for our esteemed carrier partners. This encompassed a multifaceted scope of responsibilities, including training, cultivation, and oversight of a vast network of over a thousand partners. Central to this effort was the delivery of comprehensive education and development initiatives focused on Samsung products.Functioning as a crucial bridge between senior client leadership and senior Samsung executives, I seamlessly facilitated project management processes. This role demanded a high level of communication and collaboration to ensure alignment and successful outcomes.Within a specialized project, I undertook the creation, development, and management of a sophisticated tracking and reporting system. This system meticulously captured and analyzed key metrics pertinent to the program's success. Through this initiative, we were able to gain actionable insights, enabling informed decision-making and continuous enhancement of our carrier engagement initiatives.My tenure in this role underscored my commitment to fostering productive partnerships, driving technical proficiency, and orchestrating effective project management. It was an honor to contribute to Samsung's mission of delivering cutting-edge products while nurturing strong relationships with carrier partners.

Spring Hill, Tennessee

In my capacity as a Customer Service Supervisor at IBEX Global, I undertook a pivotal role in managing and nurturing a high-performing team of over a dozen Account Managers dedicated to the world's largest telecommunications company. This role encompassed a diverse range of responsibilities aimed at ensuring optimal team development and operational excellence.I assumed a leadership position responsible for overseeing the comprehensive growth of each Account Manager under my supervision. This involved continuous training, fostering client relationship development, and honing skill sets to achieve exceptional performance standards across various company domains. From enhancing customer satisfaction and sales-driven metrics to elevating call center-based measurements, my role embraced all facets of performance enhancement.As a dedicated Customer Service Supervisor, I was also entrusted with providing unwavering operations support for a campaign comprising over one hundred Account Managers. This encompassed the entire spectrum of call center management, ensuring seamless campaign operations and facilitating the achievement of key performance indicators.My tenure in this role exemplified my commitment to fostering team growth, optimizing operational efficiencies, and achieving performance excellence in a fast-paced customer-centric environment. It was a privilege to contribute to IBEX Global's commitment to service excellence and the delivery of unparalleled customer experiences.

Cartersville Georgia

During my tenure as a Technology Specialist at AT&T All Wireless Inc., I undertook a pivotal role in curating the company's digital footprint. My responsibilities encompassed the strategic management of the company's social media presence across diverse platforms including Facebook, Google +, Twitter, and Instagram. Additionally, I assumed ownership of the company's website and other web properties, ensuring a seamless and engaging online experience.Functioning as an integral member of the team, I collaborated closely with the IT Director to provide comprehensive support for various technology-related tasks. This partnership involved contributing insights, expertise, and hands-on assistance to uphold the company's technological prowess.Within the scope of my role, I was also responsible for the creation of compelling media assets that effectively communicated the company's value proposition. This involved harnessing creativity and technical acumen to generate content that resonated with our target audience.Furthermore, I embraced the responsibility of selling smartphones and various mobile products to a diverse range of customers in a vibrant retail environment. By truly understanding each customer's unique needs, I could provide tailored product recommendations that precisely aligned with their preferences. My commitment extended beyond the sale itself – I took pride in conducting thorough training sessions, empowering customers to maximize their new devices. Ensuring that customers obtained the necessary accessories was paramount to me, as these enhancements played a significant role in elevating their overall user experience.My tenure as a Technology Specialist encompassed a comprehensive approach to digital presence, technological proficiency, customer engagement, and sales expertise. It was an honor to contribute to AT&T All Wireless Inc.'s holistic service offerings, advancing both its technological initiatives and commitment to customer satisfaction.

Dalton Georgia

During my tenure at Verizon Wireless, I had the privilege of serving in a retail environment where I played a pivotal role in assisting customers with their mobile products. My journey at Verizon encompassed various impactful roles, each contributing to enhancing customer experiences and technical support.I began my journey as a technician, where I not only repaired customer devices but also engaged in educating customers about the setup and utilization of their new devices. This entailed not only fixing malfunctions but also providing extensive troubleshooting to ensure seamless functionality.My responsibilities expanded as I transitioned into the role of a Team Leader at one of the nation's premier retail locations. Leading a team of technicians, I guided operations that supported hundreds of customers monthly. This role was instrumental in developing training documentation and technical support systems aimed at minimizing returns and amplifying customer satisfaction.As a member of the Verizon sales team, I consistently engaged with customers to help them explore a wide range of product offerings. My expertise allowed me to guide customers in selecting products that seamlessly integrated into their lifestyles. I had the privilege of demonstrating product features, aiding in device setup, configuring accounts, and providing ongoing support throughout their Verizon Wireless experience.My tenure at Verizon Wireless epitomized my dedication to elevating customer experiences, delivering technical expertise, and fostering team leadership. It was an honor to contribute to Verizon's commitment to innovation and customer satisfaction, while helping customers fully embrace the capabilities of their mobile devices.

Associates In Sacred Literature, Sacred Literature, 3.5

Computer Information Systems

Computer Information Systems