Deidra Smith

Deidra Smith Email and Phone Number

Performance Improvement Senior Consultant at Nordic Global @ Nordic Global
Deidra Smith's Location
Oklahoma City, Oklahoma, United States, United States
Deidra Smith's Contact Details
About Deidra Smith

As part of the Nordic Global team I use my past hospital experience on the Quality Improvement team to help our clients drive continuous improvement projects using data and systems analysis, process improvement methodologies, and other change management tools. I have led several clients through the challenges of improving access to patient care while still allowing for individual provider needs. If you have any scheduler facing challenges reach out to me at Nordic, we are team of professionals willing to help!

Deidra Smith's Current Company Details
Nordic Global

Nordic Global

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Performance Improvement Senior Consultant at Nordic Global
Deidra Smith Work Experience Details
  • Nordic Global
    Senior Consultant
    Nordic Global Dec 2021 - Present
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  • Comanche County Memorial Hospital
    Customer Experience Manager
    Comanche County Memorial Hospital Jan 2018 - Jan 2022
    Position is responsible for leading the team by focusing on supporting system-wide programs, initiatives, and interventions all designed to ensure the experience for our patients and guests is exceptional. Work involves analysis of data to improve HCAHPS, eCQMs, and Promoting Interoperability measures and making the patient experience a priority. On the accreditation team for TJC, State, and CMS audits. Using lean principles to improve workflow process allowing us to ensure the patient is at the center of everything we do.
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  • Comanche County Memorial Hospital
    Information Technology Infrastructure Manager
    Comanche County Memorial Hospital Apr 2014 - Feb 2018
    Lawton Ok
    Responsible for managing the enterprise infrastructure, desktop, server and networking teams at CCMH. The hospital authority consists of the main hospital (283 beds), Lawton Community Health Center, McMahon-Tomlinson Nursing Home, Med-Equip, and Memorial Medical Group (outpatient services). We have over 25 remote clinics to support in various rural settings. CCMH is excited to be working with eClinicalWorks to build a new inpatient EMR product. My team will be deeply involved in configuring proper load balancing and bandwidth, backups, disaster recovery, and downtime efforts for clinical personnel. Current projects include: the expansion of the Emergency Department, which will effectively double our existing space; Expansion of our VDI infrastructure; ensuring PCI compliance; re-evaluating our security stance. Recently given the opportunity to take over as the process improvement coordinator for the organization. Currently working on an Ortho Value Stream, a A3 process over antibiotic stewardship and implementing data walls in every department throughout the hospital.
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  • Comanche County Memorial Hospital
    Systems/Server Administrator
    Comanche County Memorial Hospital Mar 2012 - Apr 2014
    Lawton, Oklahoma Area
    Server/Systems Administrator at Comanche County Memorial Hospital. CCMH has recently upgraded to Paragon EMR; working on our MU2 requirements now. Currently working on a several projects to include a total Phone System Upgrade, Radiology upgrade, and virtualization of our current system.
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Deidra Smith Skills

Healthcare Information Technology Virtualization Ehr Healthcare Hipaa Emr Disaster Recovery Software Documentation Informatics Active Directory Visio System Administration Data Center Electronic Medical Record Troubleshooting Healthcare Information Technology Health Information Exchange Meditech Brocade U.s. Health Insurance Portability And Accountability Act Management Networking Security

Deidra Smith Education Details

Frequently Asked Questions about Deidra Smith

What company does Deidra Smith work for?

Deidra Smith works for Nordic Global

What is Deidra Smith's role at the current company?

Deidra Smith's current role is Performance Improvement Senior Consultant at Nordic Global.

What is Deidra Smith's email address?

Deidra Smith's email address is sm****@****ine.com

What is Deidra Smith's direct phone number?

Deidra Smith's direct phone number is +158025*****

What schools did Deidra Smith attend?

Deidra Smith attended Oklahoma State University, Walden University.

What skills is Deidra Smith known for?

Deidra Smith has skills like Healthcare Information Technology, Virtualization, Ehr, Healthcare, Hipaa, Emr, Disaster Recovery, Software Documentation, Informatics, Active Directory, Visio, System Administration.

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