Deidre Tobey Email & Phone Number

Scarborough, Me, Us

Guided scrum team through the implementation of priority features for B2B eCommerce site. - Determined priority and sequenced work for enhancements to existing site vs development for new site - Responded to time-critical business needs as the result of impending regulation updates- Kept scrum team informed of project progress

Joined established team and relieved product manager of daily team responsibilities; ran weekly ceremony meetings including backlog refinement (grooming), sprint planning, and retrospectives. - Oversaw implementation of site rebrand, Google Analytics, addition of 503(B) pharmaceutical products, and updated approach to flavor selection based on changing needs of the operations and fulfillment teams. - Collaborated across multiple business and scrum teams to implement features and trouble shoot defects- Trained in Scaled Agile Framework and earned SAFe PO/PM certification

Portland, Maine Area

Drove implementation of assigned features for a Salesforce and .NET software solution to replace legacy software used by internal stakeholders and external customers for J-1 Exchange visitor programs- Facilitated requirements meetings with key business stakeholders ranging from VPs to subject matter experts (SMEs)- Documented requirements and wrote user stories - Delivered five epics: Host Family Application, Local Coordinator Application, High School Student Placement, Participant Arrival (all high school and camp counselor programs), High School Supervision Reports

Portland, Maine

Transitioned from business team to agile scrum team- Documented requirements and wrote user stories - Delivered four epics: two participant applications, internal application review, and school recommendations. - Presented new application to external customers at international conference

Portland, Maine Area

Managed team of 6 full time and 2 seasonal staff, liaising with overseas agents and field staff to maintain compliance for J-1 Secondary Student Exchange program. - Maintained positive working relationships with representatives from 50 international agencies- Addressed questions related to program requirements, eligibility& acceptance, placements, and arrival orientation- Supervised program invoicing and participant arrival logistics- Executed fast-paced 4 day arrival orientation event

Facilitated educational exchange for foreign high school students in accordance with J-1 Visa Regulations. - Served as main contact for 20 assigned agencies; provided guidance throughout the application, placement and arrival processes. - Reviewed participant applications for eligibility and completeness; regularly followed up with agencies on missing information- Communicated host family placement details- Executed back-to-back fast-paced 4 day arrival orientation event- Maintained participant details in Student Exchange Visitor information System (SEVIS) as required.

Executed administrative, marketing, and program logistics at residential summer camp and student travel organization. - Completed outreach to parents of prospective campers and represented the camp and travel programs at camp fairs and open houses. - Learned all 160 campers' names and camp siblings before opening day. - Supported parents as they prepared for camp and navigated their child's first overnight camp experience.- Tracked completion of all staff paperwork, executed annual background checks, organized annual CPR and Lifeguard training.