Deidre Jones Email & Phone Number

I maintain all previous responsibilities from my role as Communications Specialist and lead the development and execution of comprehensive communication strategies that align with organizational goals and enhanced brand presence with an emphasis on our mission to serve members, corporate values and employee culture. Key Responsibilities:- Strategic Communication Planning: Develop and implement communication strategies that support organizational priorities, ensuring consistent messaging across internal and external channels.- Employee Engagement: Curate content for the weekly employee newsletter, ensuring it informs, inspires, and engages the workforce with relevant updates, achievements and company news.- Internal Communication Guidelines: Incorporate employee feedback into the development and refinement of internal communication guidelines, ensuring clarity, consistency, and alignment with company culture.- Intranet Management & Design: Design, manage and update the employee intranet, ensuring it remains a user-friendly, engaging hub for timely internal news and updates.- Executive & Leadership Communication: Draft and refine executive communications, including speeches, presentations and internal memos.- Brand Alignment: Ensure internal communications reflect and reinforce the company’s brand values, mission, and vision, helping to build a cohesive corporate culture.Passionate about fostering strong connections between leadership and employees, I am committed to creating transparent, thoughtful and impactful communication that drives both business success and employee satisfaction.

As a Communications Specialist, I was responsible for developing and implementing effective communication strategies that aligned with organizational objectives and strengthened brand visibility. My role involved creating and managing content across various channels, including digital platforms, social media, internal communication, executive communication, press releases and member reports.Key Responsibilities:- Content Creation & Strategy: Develop high-quality written materials, including blog posts, press releases, and social media content, ensuring consistency with brand messaging and tone.- Internal Communication: Collaborate with departments to streamline internal messaging, fostering transparency, employee engagement, and alignment with company values and goals. Developed a weekly newsletter and led internal Slack campaigns to strengthen culture and engagement.- Social Media Management: Oversee social media accounts and online community platforms, creating engaging posts, moderating discussions and fostering positive interactions. Utilize social listening to monitor sentiment, track trends and gather insights from member feedback to refine content strategies. Analyze performance metrics to adjust strategies, maximize reach, and enhance engagement across platforms while strengthening relationships with both members and external audiences.- Brand Management: Ensure consistent messaging and alignment with the company’s brand voice across all communication touchpoints.

Anchorage, Alaska, United States

I made quick and informed decisions to ensure I set the hotel up for success with regard to revenue and occupancy throughout the year. My responsibilities included managing volume accounts, contracts, groups and events; using data to form strategies and exceed budgeted revenue per available room; building and maintaining organization-customer relationships with clients and guests; and managing content creation, curation, and digital guest communication on social channels including Facebook, Instagram, LinkedIn, third-party booking sites, and TripAdvisor.

I was deployed to different establishments at Universal Orlando Resort and wrote detailed reports of my interactions and experiences. I assisted in research operations at NBC Media Center.

Orlando, Florida

I had the great opportunity to work with the Sales Integration Team. I managed various projects for department team members and leaders, requiring planning, organizing, and communication proficiencies across multiple levels of leadership. I assisted with preparing and hosting travel agent familiarization trips for groups of 20-150.

Orlando, Florida

I recruited park guests to participate in various research projects which guided company initiatives and operations. I secured guest feedback and data for Universal Orlando theme parks, special events, attractions, and dining establishments.

As a Photopass Photographer, I captured and enhanced moments throughout Walt Disney Parks with exemplary service, communication, and product. I took 2000-3000 photos per day in high intensity settings and helped create memorable experiences for our guests. I assisted in the sales of digital and print images and addressed guest questions as they pertained to Photopass and Walt Disney World as a whole.The Walt Disney Company offers the Aspire Program, which I applied to on my eligibility date. Through this program, I worked toward my Master's Degree at the University of Denver.

Anchorage, Ak

I managed group sales for the Hilton Anchorage, a property with 606 guest rooms and 23,000+ square feet of function space. I exceeded quarterly sales goals consistently. In addition to performing the job functions of the Sales Manager, I also managed the hotel's social channels and organized community involvement and team member appreciation events. As a result of these efforts, the hotel was ranked in the top 10 for Blue Energy amongst Hilton properties worldwide.

Anchorage, Ak

I provided support to a team of six Sales and Catering leaders. Responsibilities included running reports and compiling data, prepping proposals and contracts, and maintaining communication with team members and clients to ensure the entire experience was seamless. I voluntarily completed Rooms and Inventory training to assist with revenue management.

Anchorage, Ak

I managed the meeting space at the Homewood Suites, Hilton Garden Inn, and Hampton Inn. This included submitting proposals, negotiating contracts, building BEOs, and billing.Additionally, I fulfilled administrative duties for the Sales Manager and the Director of Sales.

Anchorage, Ak

I managed the meeting space at the Homewood Suites, Hilton Garden Inn, and Hampton Inn. I led site tours, negotiated contracts, built banquet events orders, and oversaw the execution of events across the three properties.

Anchorage, Ak

I maintained great guest service while successfully multi-tasking to ensure all guests were booked, registered, and responded to in a timely manner. I was entrusted with responding to Guest Assistance and TripAdvisor reviews. In order to assist further, I was also trained in Night Audit and certified in First Aid and CPR.

Master Of Arts - Ma, Communication Management

Activities and Societies: DU Diversity Summit AttendeeConcentration: Marketing Communication

Bachelor Of Arts - Ba, Journalism And Public Communication

Activities and Societies: Sigma Sigma Sigma- Education Officer, Fundraising Chair, Music Chair | Relay for Life | Special Olympics Alaska.