Deion A. Email & Phone Number

Georgia, United States

•Leads development of large features that can span across multiple teams•Takes the lead on high-priority issues and completes work without assistance•Contributes development efficiency and process improvements across the product•Participates in discussions and decisions for high-level product modifications•Influences teams and stake holders to achieve project goals•Understands the impact of modifications to areas of expertise•Refactors existing modules and identifies development best practices on code optimizations•Identifies and tests all impacted workflows of product modifications across the product•Creates advanced unit and functional tests for more difficult areas of the system•Reviews code outside one’s own team to ensure coding standards are being met•Creates guides for development processes•Offers guidance to fellow engineers across the product

Georgia, United States

•Leads the development of small features and corrects high difficulty defects•Creates advanced unit and functional tests for more difficult areas of the system•Provides cross-team circle of influence•Offers code review suggestions on alternative ways to accomplish the same outcome•Justifies decisions and achieves multi-team consent and buy-in•Offers development efficiency and process improvements in areas of expertise•Shares knowledge of areas of expertise via documentation and mass communication tools•Researches and utilizes new and existing technologies for prototyping and implementation of new solutions•Takes the lead on high-priority issues and completes work without assistance•Identifies and tests all impacted workflows of product modifications within areas of expertise•Offers advice to other developers in areas of expertise•Isolates and fixes complex issues through the usage of various development tools•Understands the impact of modifications to areas of expertise•Mindful of scope and opposes poorly defined project requirements

Georgia, United States

• Develop medium to high complexity new modules according to specifications. • Develop and maintain systems and applications involving a wide variety of programming and languages• Modify, repair, or expand existing programs to correct errors, increase efficiency, upgrade interfaces, and improve performance• Follow existing coding standards and develop coding techniques that improve the quality of software written• Conduct regular code reviews to enforce coding standards and high-quality solutions• Provide mentoring and guidance to associate developers• Work closely with product owner to ensure they understand the priorities and the business expectations of projects• Participate in developing and improving coding standards and procedures• Participate in technical design, research discussions, software design and analyze user needs to determine technical requirements in an agile environment• Participate in functional, regression, and release level testing

Georgia, United States

•Accountable to one's own agile scrum team members and the organization to deliver high-quality technical solutions to provide business value•Journey with one's own team on continual improvement through iterative software development cycles•Develop advanced coding techniques that improve the quality of software written•Collaborate with team members to self-manage business value-based solutions from concept to market•Solicit customer feedback and improvements through participation in Sprint Reviews

Georgia, United States

•Corrects simple defects•Participates in discussions•Practices writing clean code including properly named variables and methods•Follows established coding standards•Follows simple project requirements•Identifies code location and fixes simple issues through debugging•Creates basic unit tests•Tests one’s own code thoroughly•Works with one's own assigned mentor under close supervision

Georgia, United States

• Provide application support for customer orders, installs, and deliveries to over 2200 stores• Troubleshoot, transfer, and escalate incidents in a call center environment• Document every call with a ticket in the Service Now ticketing system• Effectively search and create Knowledge Base articles regarding client issues• Prevent reoccurring issues with timely follow-ups and detailed resolutions in all tickets

Georgia, United States

• Analyzed and resolved help desk tickets in Service Desk within the SLA• Implemented escalation guidelines to effectively assign and prioritize tickets • Delivered exceptional lT support to 100+ clients with a positive attitude and a smile• Enforced company security by incorporating effective hardware imaging & formatting• Regulated downtime of company devices by maintaining replacement resources• Researched and identified new technology and methods to improve the company

Georgia, United States

• Repaired customer devices and established a customer base for Fix-It program• Supplied technical support to customers and completed sales• Preserved inventory of replacement parts and organized customer logs

Georgia, United States

• Streamlined store productivity by implementing outstanding time management techniques• Developed company satisfaction by promptly resolving all customer and clientele issues• Managed and trained 20+ clerks, cashiers, and self-checkout attendants

Bachelor Of Science (B.S.), Computer Science

Formerly Southern Polytechnic State University

Bachelor Of Science (B.S.), Computer Science

Merged with Kennesaw State University in Fall 2015