Currently operating a PT catering business from my own home.Welcome orders by email.....

Made daily breads, cakes, savory foods for sale in the Cafe in Fota House.Assisted owner in all kitchen duties including wash up.Involved in catering for functions up to 150+ people.

The objective of my role is to provide administration support to the HR team on a daily basis and primarily involves the updating of HR files for contract and support workers.•Telephone based research and resourcing of suitable candidates on behalf of the consulting team(s);•Key candidate relationship building, maintenance and development via phone, e-mail and e-shots;•Picking-up job leads and passing on to consultants•Manually transferring all candidate records to electronic… Show more The objective of my role is to provide administration support to the HR team on a daily basis and primarily involves the updating of HR files for contract and support workers.•Telephone based research and resourcing of suitable candidates on behalf of the consulting team(s);•Key candidate relationship building, maintenance and development via phone, e-mail and e-shots;•Picking-up job leads and passing on to consultants•Manually transferring all candidate records to electronic methods Show less

Baking brown bread during the summer season to supply to local markets and retailers for resale.

Provide customer centric solutions for technical queriesTreated every customer as a friend and aimed for first contact resolutionAchieve monthly/weekly Service Level targetsGained excellent knowledge of customer service management techniquesExcellent phone, email and chat etiquette learnt

Responsible for all aspects of Store Management on a consistent and continuous basis Managed a diverse team of staff to ensure they were successful in their roles Provided customer service solutions to customers based on their specific needsBuilt rapport with customers and significantly contributed to sales figures; Achieved sales goals set out on a quarterly basis while providing an excellent customer experienceContinuous inventory management was key to this role in addition to… Show more Responsible for all aspects of Store Management on a consistent and continuous basis Managed a diverse team of staff to ensure they were successful in their roles Provided customer service solutions to customers based on their specific needsBuilt rapport with customers and significantly contributed to sales figures; Achieved sales goals set out on a quarterly basis while providing an excellent customer experienceContinuous inventory management was key to this role in addition to developing solid working relationships with reps and suppliers Implemented/maintained all computerized systems and accounting proceduresSupervised, hired & trained all employeesImplemented and maintained a completely new accounts system using modern software and accountancy principles Managed KPI's on a monthly/quarterly basisPerform yearly reviews as required.Represented the business in a positive and professional manner in various business forums such as Cobh & Harbour Chamber etc. Show less

Telebusiness Communicator (Internet (Fraud) Account) Responsibilities:Maintained a high level of confidentiality with regard to all aspects of customer accountsPromoted and maintained a high level of customer support/quality control to members Adherence to company & client guidelines and internal procedures Acted on behalf of the client in resolving disputes with third parties i.e. banksEscalated high level issues throughout appropriate channels