Deirdre Pearson Email & Phone Number

Tallahassee, Florida, United States

Tallahassee, Florida, United States

Organize and maintain product documentation and help articles, enabling users to find information quickly and easily.Conduct a comprehensive content audit of online help documentation, identifying gaps and opportunities for improvement.Collaborate cross-functionally with designers, product managers, developers, and marketing managers to create engaging and accessible content that aligns with user needs and business goals.Create clear and concise in-product microcopy to guide users through key features and interactions, improving overall usability and reducing user errors.

Make continuous improvements to microcopy using UX writing and design standards to meet user needs.Ability to multi-task and meet deadlines, delivering the final product 1 week ahead of schedule as a result of facilitating daily team collaboration with an agile mindset.Design and write microcopy for error states, forms, navigation menu elements, and buttons that meet the client and user needs of being accessible, concise, and clear.Evaluate user research to translate abstract ideas and requirements into planning tools such as user stories and user flows.

Seattle, Washington, United States

Design written and visual customer-facing content that expresses the brand voice and tone of being welcoming to all.Pioneer the creation of a content style guide for future members of the public relations and communications team to adhere to for consistency, accessibility best practices, and brand guidelines.Oversee professional social media messaging through content design, follower engagement, and social listening.Create copy for digital and print content that connects the target audience to the company through a unified message.