Deividas Sciukauskas Email & Phone Number

Vilniaus, Lithuania

Vilniaus, Lithuania

Vilniaus, Lithuania

• Using and navigating different online IT tools and browsers to provide accurate information and follow set processes.• Being attentive to customer's needs, thinking outside the box, whilst efficiently responding and mediating between international guests and partners (accommodations).• Providing advice and dealing with customer complaints as well as handling any outstanding traveling issues.• Ensuring security for all the guests and partners by identifying and reporting fraudulent cases for further investigation.• Always developing and practicing relevant skills in order to perform a high level of support that meets worldwide customers needs.• Resolving complex personal and business traveling issues via the phone, live chat, and emails.• Promoting a positive working environment by supporting teammates and colleagues with peer to peer learning and daily feedback.• Involved in chairing team meetings as well as participating in the company's projects and events.

Girona, Spain

Treat the return reasons.Register the returned products in the system.Search in the system to solve the problems with production which has been received.Refund when it is necessary.Communication with a costumer and keeping contacts with him.Explanation about the decision by company in regards his purchased product.Decide on wether to accept the claim or not.Communication with logistic companies such as: DHL, GLS, SEUR, Mondial Relay.

Girona, Spain

Treat the return reasons.Register the returned products in the system.Search in the system to solve the problems with products which has been received.Refund when it is necessary.Communicate with the client.Decide on wether to accept the claim or not.Inform the client about the decision.Keep contacts with the client.

Lithuania

During my internship, I had to seek new, young clients for the bank. Of the whole period of my internship I have visited more than 20 schools and have attracted almost 400 new clients who bought DnB bank payment cards and became clients of the bank.Furthermore, I could use and my management accounting knowledge because I was working a lot with balances and to calculate them I had to work with a credit risk management system. I also have worked with CRM (Customer Relationship Management) system.Last but not least job which I have done during my internship was working with a bank system which is called ‘’Loan Risk Database Information’’. In that system, I could see what kind of loans big companies have and I had to make a list. It was important for the bank because from that list the bank can see which services they still can offer for companies.

Bachelor'S Degree, Internation Sales And Marketing Management

Field of Study: Economics International LAW Marketing Organizational Management Supply Chain Management Theory of Science

Bachelor'S Degree, Global Business

As one semester exchange student. Field of Study: Cost and Management Accounting Human Resource Management International business.

Ap (Academic Profession), Financial Management

Field of Study: Business Economics Business Reasearch Methods Financial Markets and Counselling Global Economics (Micro/Macro) Innovation.

High School Degree, History, Lithuanian Language, English Language, Mathematics, Physics

Activities and Societies: High school basketball team. Developing European competences as a result of ELOS activities at gymnasium.