Dominique Geneste-Hanssen Email & Phone Number

Leiden, Zuid-Holland, Nederland

Leiden, Zuid-Holland, Nederland

Leiden, Zuid-Holland, Nederland

- All-round HR in scale-up environment: Recruitment (in tight labor market), HR administration and payroll, performance management, compensation and benefits, learning and development, long-term illness. - Development and implementation of new core values and key competences.- Implementation of new performance management cycle.- Implementation of job career framework and salary structure.- Initiated and held dialogue sessions with all staff.- Development of HR policy.- Implemented Employee Engagement Survey.

The Hague Area, Netherlands

- All-round HR: sustainable employability, recruitment (in tight labor market), performance management, long-term illness, (company wide) learning and development.- Implementation of new performance and reward system (in collaboration with works council).- Implementation of strategic personnel planning and key person risk assessment.- Development of HR policy.- Review of HR manual.- Development of company wide training and onboarding plans.- Compliance with rules and regulations (GDPR, local health and safety rules, WDBA, WWZ, pension).- Member of CSR committee. Responsible for HR related topics and writing the HR topics for the annual report.

Amsterdam Area, Netherlands

Next to my role as HR Business Partner I am responsible for the Graduate Programme for BT Benelux. My responsibilities include Attraction and Recruitment, On boarding, Coaching and Development.

Amsterdam Area, Netherlands

Senior HR Business Partner for Global Customer Services, Technology Services and Operations, and FinanceHR consultancy in a complex (matrix) organisation with many international stakeholders.Managing the (local) HR implications of (global) cost transformation programmes, including nearshoring, redeployment (in- and outside the organisation), managing Workers Councils (both positive, negative, and no advise), and execution of Requests for Advice, resulting in lower labour costs for BT while optimising our workforce and minimising forced layoffs.Coaching senior, middle, and team managers, resulting in more effective communication and improved peple management.Team development, resulting in better cooperation among the members of the Benelux Operations management team, and a Benelux Operations strategy.Building and facilitating employee engagement programmes.Result: engagement programme for the Finance department, which was fully supported and executed by management and employees.Operational HR activities, including performance management, underperformance, long term illness cases, employee development, compensation and benefits, and outplacement.

Amsterdam Area, Netherlands

Optimising and repositioning the ING International Talent Programme. Result: traineeship which connects better with the current labour market, market conditions, and generation at the labour market.Leadership development for the management trainees of the Retail bank in the Netherlands.Result: Long term development plans for the trainees and insight in their personality and behaviour.

Amsterdam Area, Netherlands

(Senior) Human Resources Consultant (Infrastructure Services and IT Security)Managing the HR-related implications of several reorganisations (including outsourcing to Poland).Result: Request for Advice, selection procedure, manpower plan, preparation of the decision (negative advice), implementation.Facilitating organisational and cultural change.Result: programme to prepare our employees for lay-offs, engagement programmes to better translate our vision, and to facilitate dialogue between our management and employees.Initiating and facilitating strategic workforce management.Result: division plan and manpower plan for 2015, overview of current competencies and skills.Coaching and developing senior, middle, and team management.Result: programme “managing change”, integral overview of management skills, personal development plans.Building and facilitating employee engagement programmes.Result: engagement programme and dialogue sessions.Facilitating a variety of workshops on strategy and team building. Professionalising and implementing the talent management strategy for Infrastructure Services.Result: overview and ranking of the talents, development assessment, talent management calendar.

Amsterdam And Brussels

Improved the strategic workforce planning process for HR Payments Amsterdam.Implemented Operational Management within Service Delivery Centre Payments Brussels. Responsible for generating and implementing actions of improvement in conjunction with employees, and for coaching employees, specialists and team managers.Set up a Project Management Academy with a global scope. Responsible for drafting the training programmes, as well as the implementation and execution of the Dutch component of the programme.

Leiden, Netherlands

Master Of Arts (M.A.), Language And Culture Of China

Activities and Societies: Thesis: Chinese Views on the European Integration: An Analysis of Articles

Strategic Human Resource Management

International Relations And Affairs

Propaedeutic Certificate, Law

Activities and Societies: Focus on European and International Law.

Intensive Language Programme

Secondary School (Gymnasium)

Activities and Societies: Subjects: Dutch, English, French, German, Latin, Mathematics (B), Physics, Economics and Law.