Brenda De La Barrera Email & Phone Number

•Facilitate timely scheduling of site surveys by effectively communicating with clients and homeowners• Coordinate and relocate technicians to complete jobs outside of their service radius. • Tracking and fixing automation errors to ensure the database is up to date to avoid delays.Communicate with clients efficiently and effectively across platforms email, Slack, and CRMs such as SalesForce & Pipedrive IT Liaison January 2024. •Responsible for liaising between the scheduling team and IT team to flag issues with various software tools•Compiling information from the team and sharing it with IT for support.•Learning how to perform testing for the Planner for new features, setting up new clients, etc

Ciudad De México, México

Planned and executed E-Commerce strategy for quality assurance and timely publishing of all web content, combining supply chain, marketing, technology, and management expertise.Administered a total budget of USD 10k to run digital marketing campaigns with a total of 60k revenue.Executed Facebook marketing campaigns with $1.5 USD cost of customer acquisition.Created content on a daily basis including blogs, completing a total of 100+ posts consolidating the online presence of the brand by synthesizing large volumes of information.Key Account manager for Amazon, monitored performance analytics, website traffic, and product performance.

Ciudad De México, México

•Built and maintained clear and consistent communication between members of the NY headquarters and Mexico´s Palacio de hierro´s retail development to ensure the clarity of the brand's message nationwide (17 stores)•Trained over 50 field based team members communicating key commercial information in order to drive weekly activity and focusses improving annual productivity in 10%•Managed Visit Frequency Planner and Budget Trackers ensuring time efficiency increase for monthly/seasonal changes

Diseño De Moda E Industria Del Vestido

Marketing & Visual Merchandising Certification Course