Delaney Owen Email & Phone Number

Dallas, TX, US

Grapevine, Texas, United States

• Managed a portfolio of client accounts valued at $10M, ensuring exceptional client satisfaction and retention through proactive communication and personalized service.
• Planned and executed corporate events, conferences, and trade shows from inception to completion, collaborating effectively with internal teams, vendors, clients, and venues to ensure seamless delivery.
• Scheduled exploratory calls and presented tailored capabilities to potential clients, developing customized proposals and case studies that highlight strategic advantages.
• Maintained comprehensive client records and show details in the CRM, ensuring data accuracy and easy access for team members.
• Facilitated pre-con meetings with clients and internal teams, serving as the primary contact onsite to ensure alignment and address any client requests.
• Collaborated with internal teams to deliver high-quality services and products.

Grapevine, Texas, United States

Grapevine, TX

Colleyville, TX

• Integrated the processes of lead generation, reputation management and customer service
• Maintained professional contact with clients and coworkers to ensure the clients' success
• Formed cohesive campaigns across digital presence (retargeting, Facebook ads, website pop-ups, etc.) to correspond with radio and additional print advertisements
• Created inventive and creative material to post on social media platforms for various clients from start to finish (strategy, copywriting, graphic design, scheduling, analyzing engagement)
• Collected leads (within landing pages, social ads, etc.) for clients to take further action upon
• Wrote blogs, landing pages, ad copy, and social posts for several clients in various fields

Colleyville, Texas, United States

Dallas/Fort Worth Area

• Recruited passengers and drivers to drive growth in the Dallas/Fort Worth area for Lyft.
• Developed and executed local growth strategies, including campus campaigns to promote Lyft.
• Achieved a 20% increase in new users and a 15% increase in rideshare bookings.
• Collaborated with marketing team to create engaging promotional materials.

Dallas/Fort Worth Area

• Drafted engaging weekly articles on college, Greek, and millennial lifestyles for The Odyssey.
• Incorporated images, gifs, and visually appealing fonts to enhance article formatting.
• Developed strong writing and editing skills while meeting strict deadlines.

Dallas/Fort Worth Area

• Created engaging social media content for multiple clients to increase brand visibility and engagement.
• Crafted compelling press releases and ad copy to drive traffic and generate leads.
• Developed innovative promotional materials across various social media platforms to boost client's online presence.

Dallas/Fort Worth Area

• Planned and executed weekly meetings for new members, covering historical, academic, social, and spiritual topics to ensure a well-rounded educational experience.
• Organized Bid Day activities including gifts, venue selection, entertainment, transportation, and food arrangements, ensuring a memorable and safe event.
• Supervised new member behavior both during chapter events and outside activities to uphold the values and standards of Sigma Kappa Sorority.

Dallas/Fort Worth Area

• Maintained a sanitary environment in all areas to ensure customer satisfaction and health standards.
• Utilized a POS system and Microsoft Excel to accurately record sales amounts and monetary values.
• Developed positive relationships with customers, enhancing the company's reputation for exceptional customer service.

Bachelor’S Degree, Strategic Communication

Activities and Societies: Sigma Kappa Sorority

Education record