Integrate sustainable practices into the hospital system consisting of 16 hospitals & 45 urgent care facilities. Work alongside sustainability team to improve energy efficiency in hospital HVAC systems by tracking usage and identifying trends. Gather hospital usage data for various practices and graph purchase and usage trends for various medical practices in Power BI.

Respond to guest inquiries, including answering phones, transferring calls, giving directions, and booking rooms. Complete regular building checks, including regular counts of space use and cleaning rotations to maintain cleanliness and quality of building facilities

Mentored a core of over 50 students in various lab tasks in the C programming languageHelped students consider various approaches to a problem and become more independent in finding faults in their codeEngaged in weekly meetings with instructor to better serve as a communication point between students and teaching staff

Performed audits of SQL Always on Servers and collaborated with the DBA team to ensure sufficient data recovery throughout the hospital systemImplemented SQL functions to identify databases with unlimited size restrictionsto maximize data storage and worked with the DBA team to fix database sizesResearched service tickets to determine various configuration items and map CIs to CI owners to ensure consistent communication in the database system

Communicated with customers and provided feedback to assist them in finding the correct product for their goalsProvided a sales pitch for pro memberships to aid the store in reaching sales goals and increase the rate of returning customersImplemented planograms received from corporate to organize products on shelves, create a visually appealing display and make items easy for customer to locate.

Applied corporate guidelines in the mixing, balling, and baking process to maintain quality of productAddressed customer questions and concerns by taking orders. giving recommendations, and responding to phone calls.

Trained new employees with store-specific methods to strengthen consistency in product and improve efficiency in operationsResolved customer concerns to uphold business standards and maintain a steady flow of returning customersOversaw daily operations during busy nights by supervising up to four employees at a time and allocating each employee to a specific task