David Del Toro Email & Phone Number

Miami, Fl, Us

Juno Beach, Fl, Us

• Developed Splunk admin tools for efficiency and cost/time reduction and monitoring• Utilized analytical and problem-solving skills with passion to find root causes• Developed Splunk dashboards, report, alerts, visualizations and search optimizations• Created and tested scenarios on new software application releases• Successfully identified and resolved Splunk performance issues• Configured administrative alerts and installed Splunk upgrades• Created Splunk search queries and dashboards• Built and maintained Splunk configuration files and apps• Tracked project financials to ensure return on investment• Maintained compliance with NERC, CIP regulations• Ensured all SLAs are met as required by stakeholders• Delivered work in iterative Agile framework, refined user stories to achieve sprint goals• Experience in log parsing, lookups, calculated fields extractions using regular expression• Experience in Syslog and Splunk HTTP event collection• Experience in Splunk connectivity with AWS services• Experience in ingesting logs from DB Connect and Github apps

London, Gb

Managed the migration of several public and private public school systems (K-12) to a new Student Information System (SIS)• Effectively managed seven school direct reports during software migration• Created procedures to manage IT services• Experience in data importing and resolving field-mapping issues• Developed organizational processes in response to emerging business needs• Coordinated efforts between product development teams and client implementation• Designed and implemented company-wide QA technology infrastructure• Resolved software defects and provided fixes as needed by clients• Created test plans and cases prior to each deployment phase• Ensured client requests are within SOW scope• Led BPR meetings to identify existing “as-is” procedures and formulate “to-be” procedures within new software implementation.

Armonk, New York, Ny, Us

Implemented business transformation policy and process analysis for local state governments. Worked on-site with IBM business acquisitions and public sector education institutions. Lotus Notes administration and support of internal and external accounts. Lead training facilitator on multiple software implementations. • Responsible for software configuration and testing• Lead administrator for Executive Computing Program infrastructure supporting senior IBM executives• Responsible for maintaining 99.5% server availability, and perform technical root cause analysis (RCA) on pervasive problems• Experienced in developing instructional materials, delivering software training and providing help desk resolutions• Responsible for services offered during software implementation (business planning, configuration, end- user training, and data analysis)• Created web-based training lessons to support multiple SIS implementations

Mis, Information Technology Project Management

Education record