Pedro Viegas work email
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Pedro Viegas personal email
IT professional working with global application support for 3+ years. Responsible for maintaining an SAP product by supporting event-generated incidents and internal business users, focusing on delighting a customer support experience.I hold a degree in Systems Development (technical level) with knowledge in HTML, CSS, JavaScript, React.JS, Python, SQL, and PHP. I am currently studying mobile development with Flutter, Kotlin, and Java.Graduating in cybersecurity and exploring security weaknesses published by the Open Web Application Security Project (OWASP). Getting used to ethical hacking and caring about the safety of the internet. 💻 https://github.com/deluscc4📧 delusccafs@icloud.com
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Solution Support EngineerSap Apr 2024 - PresentSão Leopoldo, Rio Grande Do Sul, BrazilMid-level support engineer responsible for investigating and analyzing reported not expected behaviors by end users to find the root cause and help in the search for a solution, proposing a final or an alternative solution to reduce the customers' impact, as well as creating knowledge documents to help partners quickly solve the issues by themselves and reporting complex issues to development when it is necessary. -
Associate Solution Support EngineerSap May 2023 - Mar 2024São Leopoldo, Rio Grande Do Sul, BrazilJunior-level support engineer responsible for investigating and analyzing reported not expected behaviors by end users to find the root cause and help in the search for a solution, proposing a final or an alternative solution to reduce the customers' impact.
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Intern Support EngineerSap Oct 2021 - Apr 2023São Leopoldo, Rio Grande Do Sul, BrazilResponsible for investigating and analyzing reported issues to find the root cause and help in the search for a solution, proposing a final or an alternative solution to reduce the customers' impact, as well as reporting complex issues to development when it is necessary.
Frequently Asked Questions about Pedro Viegas
What company does Pedro Viegas work for?
Pedro Viegas works for Sap
What is Pedro Viegas's role at the current company?
Pedro Viegas's current role is Solution Support Engineer at SAP.
What is Pedro Viegas's email address?
Pedro Viegas's email address is pe****@****sap.com
What schools did Pedro Viegas attend?
Pedro Viegas attended Uniritter, Senac Rs, Ef English Live.
Who are Pedro Viegas's colleagues?
Pedro Viegas's colleagues are Ross J. Barbagallo, Olga Itiaksova, Gurumurthy Nagaraj, Judit Moshkovits, Atchaiah Yarlagadda, Adrian Moedebeck, Eduardo Haesbaert.
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