Oversees 4:30 a.m. to 8 a.m. morning newscasts at KSTP-TV.

Produces evening broadcast at KSTP-TV alongside team of reporters, anchors, and content editors.

Produced morning newscasts by sourcing newsworthy stories, editing scripts, assigning reporters to stories, as well as resolving potential issues while communicating across multiple departments.

Creates market-leading newscasts by sourcing interesting and relevant stories, crafting on-air graphics, and editing video. Supervises live shows while resolving potential issues using clear communication with the entire team. Consistently seeks interesting and newsworthy content to post on digital platforms to increase viewer engagement.

Key responsibilities included working the overnight assignment desk, sending photographers to breaking news events, and floor directing live shows.

Assists with morning show's on-set production. Produces engaging content for multiple social media platforms.

Front end operations, including answering and directing phone calls, handling guest requests and complaints, helping manage housekeeping and other staff on property to ensure quality service.

Maintained a friendly and professional during customer interactions. Replenished floor stock and processed shipments to ensure product availability for customers. Shared product knowledge with customers while making personal recommendations.

Greeted and connected with every guest. Recommended drinks and food items, as well as answered questions when asked. Adhered to recipe and presentation standards. Correctly followed all health, safety and sanitation guidelines. Maintained a calm demeanor during high-volume periods and special events. Resolved customer disputes with tact and professionalism.

Investigated leads and interviewed sources. Composed, edited and submitted articles by deadlines. Attended events and established a relationship with members from the community. Occasionally photographed events and leads when a staff photographer was unavailable. **Published work available upon request.