Demetre P. Email & Phone Number

• Responsible for maintaining global networks encompassing AS21345, AS26282 & AS7583.
• Manage LAN and WAN network devices spanning across 18 Data Centers globally.
• Configure Network devices (Checkpoint, SRX, Cisco, F5) Data Center Wide for the launch of new products and services.
• Upgrade and maintain connectivity to peer and transit providers.
• Lead Network Engineer to upgrade F5 load balancers Data Center in order to support new services.
• Maintain network security and load balancing equipment within the Symantec Infrastructure.

Thornhill, Ontario

• Responsible for the planning/design/implementation of the network infrastructure and building of new markets for TeraGo's network.
• Complete provisioning within Operations change management guidelines on equipment such as routers, switches and OSS systems.
• Work with the field personnel to perform test and turn-up activities.
• Completed designing of Internet services including standard Internet, standard and custom VLAN/MPLS services, Metro-Area Networks and Intercity networks.
• Completed the designing and provisioning on equipment such as Cisco routers: 1811, 3550-12T, 6524, 7603, switches: 2950, 3550-24, 3750 and OSS systems in support of client installations and within Operations change.
• Responsible for all backbone network capacity verification before customers services are implemented.

• Actively monitor and manage TeraGo’s National Backbone.
• Provide internal training and mentoring as required to NOC Level 2 staff.
• Involved in network design, maintenance, release/change management and capacity management.
• Troubleshoot technical issues and problems using analytical methods to identify root causes.
• Responsible for providing 3rd level NOC support as required.
• Expert in using Routing Protocols such as BGP, OSPF, EIGRP, MPLS throughout the network.

Thornhill, Ontario

• Part of the NOC team responsible for supporting over 6200 customers across TeraGo's national network 24/7/365.
• Identified stability & feature issues with wireless vendors which resulted in bug fixes or new firmware releases.
• Recognized for pro-active approach to monitoring the network and minimizing the impact of large failures.
• Reviewed and resolved chronic issues.
• Successfully executed sensitive projects to completion within deadlines.
• Played a central role in network builds, network maintenance, release/change management and capacity management.

Markham, Ontario

• Oversaw server configuration and optimization as the system grew from 3 to 25+ servers.
• Implemented, maintained and upgraded DNS-Linux Servers, Blackberry Servers, Windows Servers, Exchange Servers, Active Directory, and file/print servers in domain.
• Configured and troubleshot robust site-to-site and remote access VPN connections between head office and mobile workers.
• Set up the web servers, Domain Names, and access rules for 12 internet sites, and collaborated with internet service providers to install multi-homed BGP internet connections.
• Collaborated on developing and implementing enterprise-wide Security and Disaster Recover Plans that included tape backup routines, Cisco PIX and Checkpoint firewalls, and replication of core servers using NSI Double.
• Implemented automated traffic analysis tools to monitor network performance and identify bottlenecks with computers, services and devices.