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Demi Soname Email & Phone Number
OSAS Account Maintenance Associate
at
Charles Schwab
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
OSAS Account Maintenance Associate
Location
Dallas-Fort Worth Metroplex, United States, United States
Company size
Who is Demi Soname? Overview
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Quick answer
Demi Soname is listed as OSAS Account Maintenance Associate at Charles Schwab, a company with 33019 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a matched LinkedIn profile for Demi Soname.
Demi Soname previously worked as Account Coordinator, IoT and HVAC - National Service and Dispatch at Crete United and HVAC Support Coordinator at Prostar Energy Solutions, A Crete United Company. Demi Soname holds Bachelor Of Science - Bs, Speech-Language Pathology/Pathologist from University Of North Texas.
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Email format at Charles Schwab
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Charles Schwab
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Profile bio
About Demi Soname
Hello! I'm Demi, a young professional with Customer support & Sales experience within the Client Services Industry. I am a firm believer that discovering your passions and purpose is the true path to happiness. I believe I am fortunate enough to embark/ take steps towards this unique and extraordinary journey to self-realization and I know this is just the beginning and I can not wait to see what the future holds!As a professional:I possess more than 3 years of experience in customer service, technical support, and sales support roles. With my experience in various customer-oriented roles, I have developed a keen sense of empathy toward customer needs. My technical background in integrated web applications enables me to swiftly troubleshoot and provide solutions, easing any technical difficulties faced by customers. As a highly motivated team player, I have consistently delivered against short and long-term objectives, and I look forward to continuing to do so as a member of a diverse team within a client facing role. In my free time, I enjoy volunteering in my community, contributing to a sustainable eco-friendly environment, and spending time with my loved ones. A wise person once told me to always remember the 3 P's to career happiness and satisfaction: " Find your PASSION, Make a PLAN, and PURSUE your dreams!"Who Am I?- A natural leader- Driven & ambitious- A self-starter who gets things done- An environmentalist- Travel enthusiast
Current workplace
Demi Soname's current company
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Charles Schwab
6 roles
Demi Soname work experience
A career timeline built from the work history available for this profile.
Account Coordinator, Iot And Hvac - National Service And Dispatch
Hvac Support Coordinator
Current1. Increased the resolution rate of HVAC service requests by 10% within SLA timeframes, significantly boosting customer satisfaction and reinforcing client relationships through prompt and effective technical support.2. Leveraged advanced diagnostic tools to identify and resolve network and wireless infrastructure issues in HVAC systems, achieving a 25%.
Oct 2023 - Present
Escalations Support Specialist Ii
Ramart Services Llc
1. Implemented a new escalation protocol enhancing the efficiency of the issue resolution process, resulting in a 20% decrease in resolution time, thus optimizing workflow and strengthening customer trust.2. Leveraged my technical & troubleshooting capabilities in identifying and addressing product-related issues, resulting in a 20% reduction in customer.
Jan 2019 - May 2022
Customer Care Representative
Whataburger Restaurant Llc
1. Developed and maintained strong relationships with customers, resulting in a 30% increase in customer loyalty and retention. Frequently engaged with customers using communication tools like email, skype, and Zoom, offering personalized customer service that led to improved satisfaction rates.2. Successfully resolved more than 200 weekly support.
Jul 2017 - Nov 2018
Junior Customer Service Representaive
1. Excelled in handling customer complaints, maintained a courteous demeanor, and resolved over 90% of issues on the first call, significantly enhancing customer satisfaction and loyalty.2. Leveraged strong product expertise to provide clear and accurate information across multiple communication channels, including calls, emails, and live chat resulting in.
Nov 2015 - Mar 2017
Team & coworkers
Colleagues at Charles Schwab
Other employees you can reach at schwab.com. View company contacts for 33019 employees →
SM
Sara Montejano
Colleague at Charles SchwabRoanoke, Texas, United States, United States
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PG
Peter G Coutsouros
Colleague at Charles SchwabNorth Palm Beach, Florida, United States, United States
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MV
Marc Villa
Colleague at Charles SchwabTempe, Arizona, United States, United States
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VL
Veronica Lynch
Colleague at Charles SchwabNorman, Oklahoma, United States, United States
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KD
Kalvin Deng
Colleague at Charles SchwabDenver Metropolitan Area, United States
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CD
Charles Debok
Colleague at Charles SchwabFort Worth, Texas, United States, United States
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DS
David Shelly
Colleague at Charles SchwabMays Landing, New Jersey, United States, United States
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KS
Kayla Samples
Colleague at Charles SchwabDuncanville, Texas, United States, United States
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B(
Bailey (Wilhelm) Shrago
Colleague at Charles SchwabDenver Metropolitan Area, United States
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AR
Aiperi Razaeva
Colleague at Charles SchwabUnited States, United States
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Sara Montejano
Colleague at Charles SchwabRoanoke, Texas, United States, United States
View →
PG
Peter G Coutsouros
Colleague at Charles SchwabNorth Palm Beach, Florida, United States, United States
View →
MV
Marc Villa
Colleague at Charles SchwabTempe, Arizona, United States, United States
View →
VL
Veronica Lynch
Colleague at Charles SchwabNorman, Oklahoma, United States, United States
View →
KD
Kalvin Deng
Colleague at Charles SchwabDenver Metropolitan Area, United States
View →
CD
Charles Debok
Colleague at Charles SchwabFort Worth, Texas, United States, United States
View →
DS
David Shelly
Colleague at Charles SchwabMays Landing, New Jersey, United States, United States
View →
KS
Kayla Samples
Colleague at Charles SchwabDuncanville, Texas, United States, United States
View →
B(
Bailey (Wilhelm) Shrago
Colleague at Charles SchwabDenver Metropolitan Area, United States
View →
AR
Aiperi Razaeva
Colleague at Charles SchwabUnited States, United States
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2 education records
Demi Soname education
Bachelor Of Science - Bs, Speech-Language Pathology/Pathologist
Business Administration And Management, General
FAQ
Frequently asked questions about Demi Soname
Quick answers generated from the profile data available on this page.
What company does Demi Soname work for?
Demi Soname works for Charles Schwab.
What is Demi Soname's role at Charles Schwab?
Demi Soname is listed as OSAS Account Maintenance Associate at Charles Schwab.
Where is Demi Soname based?
Demi Soname is based in Dallas-Fort Worth Metroplex, United States, United States while working with Charles Schwab.
What companies has Demi Soname worked for?
Demi Soname has worked for Charles Schwab, Crete United, Prostar Energy Solutions, A Crete United Company, Ramart Services Llc, and Whataburger Restaurant Llc.
Who are Demi Soname's colleagues at Charles Schwab?
Demi Soname's colleagues at Charles Schwab include Sara Montejano, Peter G Coutsouros, Marc Villa, Veronica Lynch, and Kalvin Deng.
How can I contact Demi Soname?
You can use AeroLeads to view verified contact signals for Demi Soname at Charles Schwab, including work email, phone, and LinkedIn data when available.
What schools did Demi Soname attend?
Demi Soname holds Bachelor Of Science - Bs, Speech-Language Pathology/Pathologist from University Of North Texas.
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