Passion and educational background in digital media creation. Experience in logistics, teaching, management, and customer service, I bring a versatile skill set that drives productivity and elevates team performance. My technical expertise spans industry-standard software and tools, with high proficiency in:• Adobe Creative Suite (Photoshop, Dreamweaver, Flash, Premiere)• Clip Studio Paint• Video Editing Software (Final Cut Pro, Sony Vegas)• Microsoft Office Suite (high proficiency in Word, Excel, PowerPoint)I have hands-on managerial experience and a proven track record in customer service across diverse sectors, including logistics, retail, and call centers. My commitment to quality service and effective problem-solving is backed by a deep understanding of policy writing, de-escalation, and customer service best practices.- - - - - - - - - - - - - - - - - - - - - - - -Key Skills & Qualifications:Digital Media Creation with a focus on photo, video, and radio editing/production, social media design, and advertisingWebsite Design and Coding (HTML, CSS) using Adobe DreamweaverCritical & Analytical Thinking applied to management and policy development, improving team efficiency and operational success- - - - - - - - - - - - - - - - - - - - - - - -I hold a BA (Honors) in Digital Media from TU Dublin-Tallaght, with coursework emphasizing digital media production, social media production, advertising, and web design. I am passionate about creating a positive, collaborative work environment and strive to exceed expectations in every project.
Amayama Trading Co. Ltd
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Senior Logistics OperativeAmayama Trading Co. LtdOsaka, Osaka, Jp
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Logistics OperativeAmayama Trading Co. Ltd Jun 2024 - PresentIbaraki, Osaka, Japan• Processing and packing of automotive goods for international and domestic shipment.• Conducted quality assurance checks and managed inventory picking to ensure accuracy.• Safeguard and handle high-value items with precision and care.• Collaborate with a diverse, multinational team to enhance operational efficiency and productivity.• Critical and analytical thinking to optimize shipping value and safe transport of goods varying in size.
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Native English InstructorPeppy Kids Club Sep 2023 - May 2024Wakayama, Wakayama, Japan• Independently instructed eikaiwa English lessons in a safe, fun, and educational environment.• Team collaboration with nationwide colleagues to produce the optimal curriculum rollout.• Ensured high levels of client satisfaction by aligning services with student goals and expectations.• Supervised children aged 2 to 18, prioritizing safety protocols and a supportive learning environment.
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Logistics CoordinatorCassidy Wines Aug 2022 - Sep 2023Dublin, County Dublin, Ireland• Communication with international suppliers & transportation services for high-volume imports.• Processing of freight in compliance with customs and import regulations across affiliated countries.• Managed stock control and effectively communicated information with cross-functional teams.• Handled order requests from reps, & clients, for ledger management using Gaina Control IT software. -
Assistant Language Coordinator東落合小学校 / 神の谷小学校 Oct 2021 - Jul 2022Kobe, Hyogo, Japan• Planned and implemented English lessons for 1st-6th grade students, in a public school environment.• Developed high-impact interactive projects to foster engaging integrated conversation.• Collaboration with more than 40 Japanese teachers to achieve shared educational objectives.• Conducted lessons independently and alongside Japanese colleagues in public school environments.• Supported teachers in non-English subjects to strengthen working relationships.• Engaged with local communities to enhance cultural relations (gardening/sports/book club/fairs/etc.)
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Order Office / Shipping And Logistics OperativeCassidy Wines Dac Jul 2016 - Sep 2021County Dublin, Ireland• Interacted with customers and sales reps via phone, email, and in-person visits.• Managed time efficiently to ensure timely service delivery and receipt of goods.• Manifest of goods record keeping, uploading, and maintaining all import/export documents.• Daily operation of a high-reach forklift, counterbalance forklift, and pallet trucks.• Picking and packaging of high-value goods for national and international distribution. -
ManagementLife Style Sports Jun 2012 - Jun 2016County Dublin, Ireland• Managed retail sales store for a sportswear sector, role involved daily operation and KPI sales growth.• Scheduling of roster to ensure productivity and target prioritization.• Client relations, including resolve of issues, complaints, and imparting knowledge to aid queries.• Conducted merchandising to maximize sales and relocated P.O.S.• Led initiative workshop presentations to inform and showcase products to increase staff knowledge. -
Customer Service RepresentativeVodafone Sep 2011 - Jan 2012County Dublin, Ireland• Customer Service Representative for SMBs, delivering exceptional service in a call centre based environment.• Complaint Resolution Specialist entailing management and resolve of customer complaints, queries, and billing issues, ensuring high customer satisfaction.• Proactively took ownership of customer issues, conducted thorough investigations, and ensured timely follow-up communications. -
Customer Service RepresentativeDunnes Stores Nov 2007 - May 2011County Dublin, Ireland• Provided top-tier customer service at Ireland’s leading supermarket flagship store, ensuring a positive shopping experience.• Handling and resolve of customer complaints and issues, maintaining high levels of customer satisfaction.• Managed the security and accurate bookkeeping of the financial safe on the shop floor, ensuring compliance with financial protocols.
Adam Dempsey Skills
Adam Dempsey Education Details
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Digital Communication And Media/Multimedia
Frequently Asked Questions about Adam Dempsey
What company does Adam Dempsey work for?
Adam Dempsey works for Amayama Trading Co. Ltd
What is Adam Dempsey's role at the current company?
Adam Dempsey's current role is Senior Logistics Operative.
What schools did Adam Dempsey attend?
Adam Dempsey attended Technological University Dublin.
What skills is Adam Dempsey known for?
Adam Dempsey has skills like Customer Service, Management, Critical Thinking, Easily Adaptable, Problem Solving.
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Adam Dempsey
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Adam Dempsey
Branchville, Nj7sandoz.com, gmail.com, regeneron.com, fougera.com, regeneron.com, galaxydigital.io, fougera.com5 +191484XXXXX
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Adam Dempsey
Enterprise Account Executive @ Salesforce | Air Force Veteran | Delivering Digital Transformation For The Citizens Of Dc And DelawareAlexandria, Va
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