Dena Johnson

Dena Johnson Email and Phone Number

Sr. Training Manager, Design @ AT&T
Atlanta, GA, US
Dena Johnson's Location
Atlanta Metropolitan Area, United States
About Dena Johnson

As an innovative Learning and Development professional, I am passionate about developing learner-centric, technology-driven training solutions that fuel organizational growth and performance. My expertise lies in crafting immersive learning programs that consistently exceed business objectives, combining creativity with data-driven insights to deliver impactful results.In my career, I’ve:- Led large-scale curriculum redesigns, reducing delivery timelines and significantly improving job success rates.- Designed, developed, and implemented comprehensive curricula for both front-line employees and leadership teams.- Pioneered virtual and self-paced training initiatives, generating substantial cost savings and increasing course completion rates.- Implemented agile methodologies to create diverse training formats, including Leader-Led, Virtual Leader-Led, Self-Paced, and Web-based programs.- Mentored and coached instructional design teams, fostering growth and ensuring high-quality, innovative deliverables.I specialize in strategic planning, project management within agile environments, and leveraging advanced tools like Rise 360, Storyline 360, WordPress, Vyond Creative Suite, and AI to create engaging, interactive learning experiences. I’m also skilled in developing microlearning solutions, incorporating video and simulations to enhance engagement and retention, and aligning training initiatives with key performance indicators.Collaboration is central to my approach, and I excel in working with cross-functional teams to assess training needs, close learning gaps, and implement tailored, effective solutions. I am constantly looking for ways to push the boundaries of learning and development, ensuring that my solutions drive measurable success and transform the learning experience.Let’s connect and explore how we can drive performance and transform learning experiences within your organization!

Dena Johnson's Current Company Details
AT&T

At&T

View
Sr. Training Manager, Design
Atlanta, GA, US
Website:
att.eu
Employees:
218956
Dena Johnson Work Experience Details
  • At&T
    Sr. Training Manager, Design
    At&T
    Atlanta, Ga, Us
  • At&T
    Sr. Training Manager, Design
    At&T Oct 2013 - Present
    Atlanta, Georgia, United States
    Collaborated with cross-functional teams to assess training needs and strategically applied agile methodologies for designing and implementing innovative learning solutions. Achieved substantial cost savings and efficiency gains through the successful management of diverse training programs, including Leader-Led, Self-Paced, Virtual, and Web-based content development.
  • At&T
    Trainer/Developer 2, National Customer Support
    At&T Dec 2007 - Oct 2013
    Atlanta, Georgia, United States
    Led the training and development initiatives for National Customer Support, implemented robust communication forums connecting helpdesk vendors across multiple states and international locations. Provided effective leadership for instructional designers, fostering professional growth, and ensuring the delivery of high-quality work, while utilizing surveys and assessments to optimize processes and align them with corporate goals.
  • At&T
    Training Instructor, Tier 1 Maintenance & Dsl
    At&T Oct 2000 - Dec 2007
    Atlanta, Georgia, United States
    Designed and delivered company-approved training curriculum for vendor Dial and FastAccess DSL Technical Support Helpdesk Agents, contributing to the seamless rollout and expansion of call center operations across the nine-state Southeast region.

Dena Johnson Education Details

Frequently Asked Questions about Dena Johnson

What company does Dena Johnson work for?

Dena Johnson works for At&t

What is Dena Johnson's role at the current company?

Dena Johnson's current role is Sr. Training Manager, Design.

What schools did Dena Johnson attend?

Dena Johnson attended Depaul University College Of Liberal Arts & Social Sciences, Depaul University College Of Liberal Arts & Social Sciences, University Of Bridgeport, Spelman College.

Who are Dena Johnson's colleagues?

Dena Johnson's colleagues are Brendan Chiu, Marina Leybman, Annette Zoba, Trey Joslin, Erica Moore, Peter Tapaj, Anaid Cervantes.

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