Dena Krisna Email & Phone Number

Denpasar, Id

Active Study Australia is an education consulting agency based in Perth, Australia. They specialize in providing guidance and assistance to international students who are interested in studying in Australia.In my current roles at Active Study Australia, I thrive on performing discovery calls to identify client needs and develop tailored study plans. Building strong rapport with clients is a priority, and I utilize customer experience worksheets to gain insights into their preferences. I excel in problem-solving, finding effective solutions for clients in escalated situations. By delivering exceptional customer service, I have contributed to a 20% increase in the team's sales goals.

Onderland Consulting is an immigration and education consultancy firm based in Perth, Australia. They specialize in providing services related to Australian visas, migration, education, and career advice.With a strong background as a Case Coordinator at Onederland Consulting, I have gained valuable expertise in Australian visas, developed a deep understanding of CRM systems, and honed my relationship-building skills. My journey in this role has been marked by notable achievements and successes. Allow me to share a few highlights:One of my key accomplishments as a Case Coordinator is consistently surpassing sales targets. Since Q4 of 2020, I have consistently exceeded sales targets by 15% or greater in each quarter. This achievement demonstrates my ability to drive results and contribute to the growth and success of the organization.

Canberra, Australian Capital Territory, Australia

Blended Learning International (BLI), an innovative education and training company catering to students, professionals, government, community, and corporate sectors in Australia and the Asia Pacific. BLI offers a diverse range of education, training, agency, and research services, along with English language training.During my tenure as a Project Management Intern, I was entrusted with a wide range of responsibilities. One of my primary roles involved conducting research for various programs, enabling me to gather valuable insights and contribute to the development of effective educational initiatives. Additionally, I played a vital role in facilitating communication between clients by providing translation services.

Bachelor Of Politics And International Relations, Political Science And Government

Foundation Degree