- Managing Social Media marketing campaigns and day-to-day activities including- Monitoring, listening and responding to users in a “Social” way while cultivating leads and sales.- Conducting online advocacy and open stream for cross-promotions.- Developing and expanding community and blogger outreach efforts.- Overseeing the design (ie: Facebook, Twitter, Instagram, etc.).- Designing, creating and managing Goolge, Yahoo, and Facebook ad campaigns.- Compiling reports for management showing results (ROI).- Becoming an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate.- Demonstrating the ability to map out marketing strategies and then drive that strategy proven by testing and metrics.- Implementing a proactive strategy for capturing customer online reviews. - Monitoring online ratings and responding accordingly.- Monitoring trends in Social Media tools, applications, channels, design and strategy.- Identifying threats and opportunities in user generated content surrounding the business- Analyzing campaigns, translating qualitative data into recommendations, and plans for revising the Social Media campaigns.- Monitoring effective benchmarks for measuring the impact of Social Media programs. Analyzing, reviewing, and reporting on effectiveness of campaigns in an effort to maximize results.

- Training other members of emergency response teams.- Providing temporary supplies of clothing and food.- Handling clerical work.- Scheduling blood donations.- Creating awareness in communities about the cause - Educating the community and youth

- Maintained high level outbound sales calls to Small Business's around the country offering various services such as Web Development, SEO, PPC, etc. - Established a consistent pipeline on a daily basis via lead generation- Employee of the Moth from July-October 2012 - Identified clients needs and cultivated effective sales strategies via phone - Assisted the business with launch, worked with an Account Manager to ensure consistent value is delivered to the client - Maximized upselling at every opportunity and consistently provided adding other services. - Contributed sales leadership through personal experience and work ethic

- Built loyal customer relationships via telephone - Responsible for building territory through heavy account management. - Functioned in a high transactional sales volume environment with heavy focus on fostering, developed and nurtured relationships with customers. - Demonstrated the value proposition of all services such as Web Development, SEO, etc. - Utilized this knowledge, combined with the customer’s needs to up sell and cross sell into accounts. - Demonstrated persistence, tenacity, managed to overcome obstacles, and strive to improve skills and achieve goals - Attained a minimum of 100% of assigned revenue goal and by initiating outbound calls to existing customers and new accounts. - Maintained the established standards for the minimum number of contacts and talk time per day - Maintained a database of customers through documentation of activity - Developed rapport and trust with prospects - Maintained current knowledge of market activities including competitive products, pricing and policies, new technology, product specifications and possible new products. - Delivered value proposition, handled objections, & recorded statistics on each outbound call

- Assisted with implementing marketing programs in alignment with overall marketing direction. - Worked with internal clients to identify new opportunities and generate tactics for new sales or retention.- Supported the advertising activity for all divisions and responded to managers on requests for marketing support.- Utilized existing templates and graphic design to create advertising for clients.- Assisted with the promotional program which included working with third party vendors to develop and produce promotional items - Wrote/edited/posted daily content to increase staff awareness and engagement. - Drafted dcontent and coordinated subject-matter experts for customer e-newsletter. - Maintained content management systems for intranet and website blog, including writing and distributing content. - Coordinated the development and production of staff and customer newsletters.