Dena Zissios, Mha Email & Phone Number

Philadelphia, Pennsylvania, United States

Richboro, Pennsylvania, United States

• Worked the front desk greeting patients, scheduling appointments, answering telephones, verifying insurances, performing referrals, filing paperwork, and collecting co-pays• Utilized EMR software to update patient documents and medical records • Took initiative for process improvement efforts and the optimization of patient satisfaction• Maintained patient flow and communicated messages to physicians regarding medical questions, illnesses, and prescriptions in a professional and… Show more • Worked the front desk greeting patients, scheduling appointments, answering telephones, verifying insurances, performing referrals, filing paperwork, and collecting co-pays• Utilized EMR software to update patient documents and medical records • Took initiative for process improvement efforts and the optimization of patient satisfaction• Maintained patient flow and communicated messages to physicians regarding medical questions, illnesses, and prescriptions in a professional and timely manner• Upheld strict confidentiality of all doctor, staff, and patient information per HIPPA guidelines Show less

850 N 11Th Street St, Philadelphia, Pa 19123

• 80 hours of experiential learning in a healthcare work environment in conjunction with coursework to enhance familiarity with HSAD professions • Worked directly with the Health Center’s Director and Drexel HSAD Program faculty• Attended meetings related to the management team, community advisory committee and undoing racism• Completed administrative tasks and established a professional network • Collaborated with a multidisciplinary team to accomplish the Community Resource… Show more • 80 hours of experiential learning in a healthcare work environment in conjunction with coursework to enhance familiarity with HSAD professions • Worked directly with the Health Center’s Director and Drexel HSAD Program faculty• Attended meetings related to the management team, community advisory committee and undoing racism• Completed administrative tasks and established a professional network • Collaborated with a multidisciplinary team to accomplish the Community Resource Room project Show less

Master'S Degree, Health Administration

3.97 GPA

Bachelor Of Science - Bs, Health Services Administration, Minor In Business Administration

3.82 GPA Graduated Magna Cum Laude

High School Diploma

Activities and Societies: National English Honor Society, Rho Kappa National Social Studies Honor Society Distinguished Honor Roll