Dennis Chen Email & Phone Number

California, United States

San Francisco, California, Us

• Provided quantitative-backed recommendations and insights to cross-functional leaders during the yearly sales compensation design process.• Managed a team of 3 Analysts and several overseas contractors, ensuring smooth operations and timely deliverables.• Created quarterly reporting metrics and data packages, presenting key insights to senior finance and revenue leaders.• Addressed ad hoc inquiries and issues within both Salesforce and Xactly to ensure proper crediting and payments for all 500+ of Asana's Salespeople.

San Francisco, California, Us

- Led the creation of multiple global processes, policies, and programs designed to streamline end-to-end commissions process on both systems and business side- Provided end-to-end support to global sales team (300+ sales reps) in all aspects of variable compensation- Primary system administrator for Asana’s Xactly Incent environment, focusing on day to day maintenance and set up, as well as long term system enhancement initiatives to accommodate changes to sales plans mid-year- Conducted manager and sales rep live compensation trainings and continued ad hoc support for the sales organization- Participated in FY23, FY24 sales compensation plan & policy design sessions, providing feedback and being the primary subject matter expert on sales compensation mechanisms to various stakeholders.

Sunnyvale, Ca, Us

- Developed several global automation processes and programs designed to streamline end-to-end commissions process on both systems and business side- Support global sales compensation teams, owning quota, data integrity, and variable compensation for 350+ sales representatives- Conducted regular manager and sales rep live compensation trainings and continued ad hoc support for the sales organization- Participated in FY18, FY19, FY20 sales compensation plan design sessions, providing guidance and analytical support in the decision making process

Sunnyvale, Ca, Us

- Maintain and help run the sales incentive compensation system, Xactly Incent- Support all aspects of variable compensation for 350+ sales reps on a day to day basis- Created, routed, tracked and reconciled sales compensation plans and payments- Provide responses to inquiries from the sales team in a timely, sensitive, and accurate fashion- Worked on process improvement projects regarding new hire and promotion/transfer policies for the Sales Development Organization- Conducts frequent live and over the internet compensation training to global sales reps, as well as global business partners

Santa Clara, California, Us

- Project implementation lead and primary system administrator of the Xactly Incent application- Serve as the primary resource to the world-wide Sales Organization regarding commission compensation related inquiries- Provide input and analysis to senior leadership in the development and administration of sales incentive compensation programs- Develop various reporting, reconciliation and payment calculations related to Sales compensation related optics- Work with Finance, HR to provide assistance on compensation plan administration when required to arbitrate or clarify application of sales compensation program policies and procedures

Redwood City, Ca, Us

- Calculated, audited, submitted, and reconciled monthly commission expenses for IPO S1 filing - Performed monthly commission calculations using Xactly Incent application, while ensuring accuracy in a timely and efficient manner.- Interacted with sales operations and field sales reps to address inquiries regarding bookings allocation and resulting commissions.- Assisted with the design, update, implementation and communication of all sales incentive plans for fiscal years 2013, 2014, and 2015 from a strategic perspective, as well as implementation of Xactly for new Fiscal Years.- Led a Commissions Kaizen meeting to identify pain points in the commissions process, as well as facilitate discussion on how to implement new policies to better streamline the process.- Worked closely with auditors to ensure all commissions are paid and accounted for correctly, while also providing assurance on the commissions process at Box.

San Francisco, California, Us

New York, Ny, Us