Dengi Okoya Email & Phone Number

London, GB

London, England, United Kingdom

-Conducted SWOT analysis of team members to enhance team performance and stability.-Optimized merchandising through detailed planogram study, minimizing shelf gaps during product unavailability.-Implemented Critical Path Method to successfully lead bakery operations, meeting trading deadlines.-Built strong interpersonal relationships by adapting.

Lagos State, Nigeria

London, England, United Kingdom

• Business Analysis: Proactively monitored and analyzed customer product interactions, identifying opportunities to strategically drive sales, resulting in a boost in store revenue.
• Customer Relations: Translated product knowledge into personalized product recommendations, enhancing the customer experience and fostering strong client relationships.
• Adaptability: Successfully adapted to in-store technology and visual merchandising guidelines, ensuring an easy and customer-centric shopping environment.
• Team Collaboration: Collaborated effectively with team members, contributing to an excellent in-store environment, even during high-traffic periods.

London, England, United Kingdom

• Guided and fostered customer digital confidence in using self-service checkouts and M&S digital products.
• Analysed customer needs and used in-depth product knowledge to deliver best solutions effectively addressing customer queries.
• Fostered strong and positive relationships with store colleagues and leadership, actively implementing feedback and taking ownership of my learning and development.

Streatham, London, England, United Kingdom

• Quality Focus: Demonstrated a strong work ethic and attention to detail, resulting in minimal errors and customer complaints.
• Tech Proficiency: Developed expertise in using various tech systems and handsets, leading to efficient and effective handling of online orders.

Port-Harcourt, Rivers State, Nigeria

• A/B tested ad copy and optimized paid digital advertising campaign resulting in 38 sign-ups for a mental health awareness campaign.
• Managed and performed marketing activities including sourcing and curating engaging mental health content empowering 2 females overcome depression.
• Trained and mentored 2 female engineering students in copywriting and digital marketing, helping them secure jobs in the fashion and tech industry.

Port Harcourt, Rivers, Nigeria

• Implemented Feynman technique to simplify complex digital marketing topics, including SEO, Copywriting, and Content Marketing, resulting in a 60% increase in student comprehension and engagement.
• Mentored and guided 18 students in selecting marketing projects focused on developing essential digital marketing skills.

Nigeria

Nigeria

• Analysed competition and developed offers that successfully attracted dissatisfied customers producing 60% increase in forecasted sales and increased brand awareness.
• Gathered customer feedback and improved menu resulting 30% increase in customer base and business growth.

Nigeria

• Developed 10 marketing strategies using Ansoff Matrix and SWOT Analysis resulting in successful acquisition of 2 partnerships in education and energy industries.
• Assisted CEO in sourcing marketing materials for a vehicular safety presentation, securing a partnership with Weatherford and enhancing company reputation.