Rowland Black Email & Phone Number

Glasgow City, Scotland, United Kingdom

Glasgow City, Scotland, United Kingdom

• As the cafe manager at Marks and Spencers, I thrive on creating memorable experiences for our valued customers. My leadership skills, combined with a passion for food and beverage, drive me to maintain impeccable.
• Oversee daily operations: manage day to day activities of the cafe, ensuring smooth operations and exceptional customer experience
• Staff management: oversee cafe staff, provide guidance, training, and support as needed
• Inventory control: monitor inventory levels, order supplies, expenses
• Hygiene and cleanliness: Ensure the cafe maintains cleanliness, hygiene and compliance with health and safety standards.
• Passion for food and beverage: I Have a genuine interest in food, coffee and creating a welcoming cafe environment.

Scotland

Responsible for operations and processes of all Nespresso Boutiques in Scotland. I Lead and participated in Business projects. One of them was a new delivery system which gave customers the choice of a more environmentally friend service. I would lead monthly meetings with key shareholders on business results and forward planning and identifying any.

Glasgow, United Kingdom

As the Nespresso Glasgow Flagship Boutique Manager, I have played a critical role in the commercial success and leadership of the boutique. I have established and maintained positive relationships with key stakeholders and partners, including Lyreco, who support the Nespresso professional B2B aspect of the business.Through coaching, online courses, and the.

Glasgow, United Kingdom

As the General Manager of two retail stores located in the bustling heart of Glasgow, I led a team of over 50 employees to generate an impressive annual turnover of £3.5 Million. My strong leadership skills and ability to motivate and develop my team resulted in exceptional customer service, which positively impacted key performance indicators.One of my.

Glasgow, United Kingdom

As a highly effective retail manager, I was responsible for the successful management of multiple retail locations across Scotland, delivering outstanding results in areas such as sales targets, cash management, team development, and inventory control. My expertise in retail management was demonstrated through my ability to lead and manage diverse teams.

Glasgow, United Kingdom

Started my retail career as part time sales assistant and worked hard to develop through the company right up to senior management.