Deni Batts Email & Phone Number

Virginia Beach, Va, Us

Virginia Beach, Virginia, United States

•Lead the branch in building customer relationships by offering customers additional products and services at account opening and all service interactions in the branch•Effectively initiating customer conversations at the desk and during lobby engagement while always maintaining the highest level of professional, integrity, and ethics •Directly impact the growth and retention of deposit and loan customers through education about bank products and services. Initiate new customer relationships and reinforce existing relationships through outbound calling efforts•Consistently motivating and holding team members accountable. •Facilitate all areas of branch operations including branch audits, security, and scheduling. •Ensure branch is operating in accordance to compliance standards, evident in favorable branch audits, no branch losses•In the absence of the Branch Manager, maintain the productivity of the branch and address all issues •Perform accurate and efficient teller transactions and use opportunity to expand customer relationship •Write each team member's performance evaluation •Adhere to all established bank operational processes and procedures •Meet and obtain monthly goals for myself and my team members•Conduct daily meetings and get daily commitments from every team member and hold them accountable through post client debrief and on-the-spot coaching•Serve as a coach and role model to the team by providing constructive feedback and demonstrate leadership through coaching and positive branch culture •Drives Performance-Hold self and others accountable to a higher standard to achieve results •Assist Branch Manager with outside visits to facilitate business development opportunities utilizing Workplace Banking Program and Small Business Partner•Provides feedback, visibility, and recognition to the team•Demonstrates success in achieving selling and operational excellence by leading, motivating and developing effective team members

Virginia Beach, Virginia, United States

Perform transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, cashier’s checks and redeeming savings bonds. • Perform more complex transactions (with assistance as necessary) such as: large commercial deposits; ATM servicing; vault/cash ordering; Teller cash recycler; close out transactions; cash advances; loan exception clearing. • Assist clients with any loan servicing and any Financial Account Maintenance. Provide professional client service, which includes, but is not limited to performing accurate transactions, welcome the client, smiling, using the client’s name during the transaction, and thanking each client for his or her business. • Adhere to internal controls, operational procedures as outlined in Branch Operations Manual (BOM), and risk management policies. • Stay up to date of all changes in policies and procedures to ensure compliance with current guidelines. • Support team sales process by making client calls, checking for client offers, and identifying client needs or opportunities fulfilling the need or referring the client to the appropriate branch team members or specialist. • Utilize BB&T-supported service processes to ensure high-level of client service by performing basic client service maintenance (e.g., account reconciliation, address changes, stop payments, transfer, processing check orders. • Serve as secondary (back-up) contact for new account openings and problem resolution,

Virginia Beach, Virginia, United States

Participate in daily operational functions of the branch • Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. • Cross-trained to support basic sales and service transactions. • Perform more complex transactions such as large commercial deposits, close out transactions, cash advance. • Provide professional client service, ensuring a consistent experience by engaging clients with smiling, courteous conversations and an Enthusiastic Positive Attitude while conducting transactions and uncovering any financial needs. • Support team sales process by making client calls, checking for client offers, and referring clients to the appropriate branch team member or specialist when a non- transactional client needs, or opportunity is identified. • Commits to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning. • Adheres to internal controls, operational procedures and risk management policies and stays informed of all changes in policies and procedures to ensure compliance with current guidelines. • Proactively engage clients in conversation, assisting with making appropriate product recommendations, and serving as a backup contact for opening and servicing basic accounts or referring the client to other internal specialists.

Virginia Beach, Va

-Notary-Great communication skills including speaking clearly and strong interpersonal skills-Ability to meet or exceed performance objectives, while fostering a team atmosphere-Good attention to detail and accuracy skills-Process foreign cash handling transactions & procedures-Experience interacting positively with unsatisfied customers-Effective organizational, multi tasking, and prioritizing skills-Ability to navigate multiple computer systems, applications, and utilize search tools to find information-Ability to work in a fast-paced action oriented environment-Knowledge and understanding of cash handling and balancing practices-Coaching and developing new team members-Ability to identify potential fraud/risky accounts and take appropriate action to prevent losses

Virginia Beach, Va

-Responsible for handling customer transactions and referring each individual to the appropriate team member to meet the customer’s needs.- Process routine account transactions- Operate and ensure compliance with cash vault- Helped train new tellers on the teller line and on systems- Assist customers in filling out deposit and withdrawal slips- Validate deposit slips, handle checks, money orders, and additional request from customers- Ensure customers are completely satisfied prior to leaving the branch

•Manage the Ulta store and salon businesses•Ensure compliance with corporate policies and procedures•Closely manage budgets•Develop a strategic plan for the brand’s future•Participate in company meetings and events•Create marketing plans that will increase brand awareness, generate traffic to stores, and increase sales within stores•Ensure that the store is profitable from day one; monitor financials weekly to ensure profitability•Monitor store performance by conducting store audits and monthly meetings with managers•Manage budgets for all aspects of the store including marketing, staffing, inventory, etc. to make sure they are in line with company standards•Involve in marketing activities such as product launches, advertising campaigns•Be an expert with respect to trends in the industry•Manage employee training programs•Work closely with the management team on marketing strategies•Maintain monthly sales projections•Ensure compliance with all corporate policies