SummaryResourceful and innovative seasoned mortgage veteran encompassing positions as the Chief Operating Office / Underwriting Manager with expertise in planning, coordinating, and managing all aspects of mortgage lending. Maintain specific documentation, to include business plans, project scope, audit results, and regulatory compliance. Promote a strong commitment to an organizational vision, values, and direction by providing professional leadership, administering training, and fostering a team-oriented environment. Successfully implement policies and procedures regarding problem identification, documentation, and resolution. Evaluate staff work products to ensure quality and provide optimal customer service. Provide briefings and updates to team members, and direct reports to managerial staff. Outstanding communication skills. Instill confidence and gain buy-in from associates and stakeholders. Offer the ability to develop an organization from conception, establishing procedures and guidelines, building teams and initiating projects to generate revenue and encourage growth.PROFESSIONAL SKILLS SUMMARY  TASK AND PROJECT MANAGEMENT: Structure assignments and staff to optimize resources. Demonstrate outstanding communication, technological, prioritization, and time management skills. INNOVATIVE PROBLEM SOLVER: Apply analytical skills and experience to effectively solve problems in even the most challenging situations. Known for a direct, one-on-one communication style that is approachable, concise, and credible. Exercise sound judgment, professional knowledge, and creativity to independently solve issues. BUSINESS ACUMEN: Strategically manage human, financial, and informational resources. Competently oversee planning, reporting, supervision, and training requirements to meet all expectations and milestones. Recognized as a subject matter expert in underwriting, processing, closing and post-closing quality control, including applicable technology.