Denice Schultz Email & Phone Number

Madison, Wisconsin, United States

Project Delivery and Supporto Owned a portfolio of projects, managing multiple concurrent projects with shared resources.o Identified and requested the skill sets needed to optimally staff an approved client project. Thisincluded acquiring the appropriate resources from the division's resource pools, acquiring clientresources, and acquiring other resources.o Ensured the quality, timeliness and cost of projects meet client and business requirements. Assisted with project problem resolution by gathering pertinent information, consulting with impacted areas, considering alternatives and making timely and accurate recommendations.o Renegotiated resources, scope, timeline, or other project variables when needed and assists withconflict resolution.o Ensured project communications on status and issues are delivered to business clients andmanagement in a timely manner.Relationship Management/Leadershipo Managed relationships with multiple business stakeholders, understanding their business drivers and the future direction of the business.o Recommended products and services to satisfy client business needs. Resolved problems inrelationships between clients and the Information Technology Division.o Focused on customer satisfaction and keeping customers informed of impacts to their business.o Provided leadership by exhibiting influence and expertise.

Madison, Wisconsin, United States

Project Delivery and Supporto Led a Business Systems team focused on user support, problem reporting and resolution;process, business rule management and documentation; project participation, test planning and useracceptance testing for existing and new systems.o Defined the business systems vision for the division and manages the implementation of the vision.o Prepared communications and presentations on system enhancements and/or alternatives based onevaluation of new IT developments and evolving business needs.o Collaborated with IT on resource capacity, system maintenance issues and divisional projectimplementations.Relationship Management/Leadershipo Managed professional employees and provided technical guidance to employees and businesspartners.o Adapted departmental plans and priorities to address resource and operational challenges to ensurealignment with the Life Company and Enterprise strategy.

Madison, Wisconsin, United States

Provided guidance and support the program strategic direction and guiding principles while utilizing the SAFe framework. Ensured governance processes, including roles and responsibilities, team structure and escalation path, are defined and adhered to by the program team. Provided input into major decisions related to scope, prioritization, timeline, resourcing and budget. Monitored program progress through regular program governance reviews. § Served as a key program point of contact for escalation. Guided a cross-functional team to develop new Life Company systems as part of a strategic initiative. Supported the program vision by integrating and aligning work across functions within the program. Facilitated regular status meetings and provided communications to the executive leadership team and key stakeholders.Identified process improvement opportunities to enhance productivity, efficiency and effectiveness.§ Established strong working relationships with business partners to drive program success.

Madison, Wisconsin, United States

Performed requirement elicitation and analysis. Worked closely with business stakeholders to understand their business needs, objectives and challenges. Elicited, documented and analyzed business requirements, processes and workflows. Translated business requirements into clear and concise functional specifications for technical teams. Collaborated with technology teams to design solutions to meet business objectives.Proposed innovative and practical solutions to address business challenges. Ensured the technology solution aligned with strategic goals and technical capabilities. Served as a liaison between business stakeholders and technology teams. Communicated complex technical concepts to non-technical stakeholders. Created detailed documentation including business requirements, process flows, use cases and user stories. Collaborated with project managers to define project scope, objectives and deliverables. Assisted in project planning, estimation, and resource allocation. Participated in system testing, end-user acceptance testing and validation of implemented solutions. Ensured the delivered solution met specified requirements with a high level of quality.