Senior Business Development Specialist
CurrentResponsible for product management and managing daily sales operations for North American Channel ERP SalesAwards & Recognition:SAP Customer Success Hero - Q2 2020SAP MVP: SME ERP Star - Q1 2022• SAP Business One Contract Specialist• Lead contact in North America for All Business One Operations• Lead contact in North America for SAP Store Partner Store Support and Development• Create partner-facing Operational Announcements including SAP news, crucial… Show more Responsible for product management and managing daily sales operations for North American Channel ERP SalesAwards & Recognition:SAP Customer Success Hero - Q2 2020SAP MVP: SME ERP Star - Q1 2022• SAP Business One Contract Specialist• Lead contact in North America for All Business One Operations• Lead contact in North America for SAP Store Partner Store Support and Development• Create partner-facing Operational Announcements including SAP news, crucial updates, deadlines, etc.• Create and distribute internal, B2B, and B2C support materials• Responsible for reviewing and approving North American B1 deals• Provide sales and operation support for SAP Partners• Provide sales, operation, and marketing support to SAP Account Managers• Keep accurate records of all Channel ERP related revenue in North America• Create financial reports for Channel ERP revenue in North America• Develop and Manage Operational Procedures for Product/Service Support in North America• Owner/Manager of Annual North American Business One Maintenance Renewal Program• Owner/Manager of all Support-Transfer related topics in North America• Participate and contribute to additional projects and research teams as requestedSAP Global Business One Incremental Referral Program• Global Lead and Program owner• Ensure referring generalist receives proper compensation on qualifying opportunities• Maintain operational automated search tools to recognize closed opps eligible for compensation• Troubleshoot any eligible Opportunities that are missed by automated tools• Compile Monthly, Quarterly, and Annual Program Reports for SAP Global Management. Show less