To identify and enroll eligible SMEs to the Rural Design Centre Innovation Project,providing high quality business advice and ensuring that the programme achievesthe overall vision and delivers against the contracted objectives, spend and outputtargets. Build and maintain strong working relationships with SMEs across the North Eastregion. Responsible for understanding how an eligible SME can successfully drive innovationwithin the rural economy and support them accordingly through the project.Support the development of grant applications and monitor the development andimplementation of activity leading to the successful creation of new products andservices

Design and deliver high level business strategy to mitigate risks and exceed revenue targets across Scotland, North East England, Yorkshire and Lincolnshire. Embedded a customer-focussed culture where conduct risk, adherence to policies & procedures & fair outcomes for customers was our main priority.Implemented new ways to deliver first class customer service across the region ensuring FCA & regulatory obligations are met.Adherence to our internal T&C scheme and implementation of the Special Measures/ Customer Detriment programmes.Ensured operational KPI’s and regulatory risks are managed and escalated as appropriate.Recruited and managed resources appropriately to deliver operational objectives.Ensured strong relationships are built and maintained so I can lead, coach and respond effectivelyLead board meetings to implement ideas for planning and delivery. Foster strong working relations with CEO's to improve business productivity.

Sales, promotion and implementation of solutions based community alarms systems and associated products and services. Strong focus on new business development, pipeline management and client relationship building across local authorities, housing associations, OT's and private housing schemes throughout the North of England.

Managed full delivery of agreed annual operating plan for Electronically Monitored Curfew Orders in the North East, Cumbria and Isle of Man. Provided operational excellence across sales, relationship & pipeline management, specialist MI reporting, lead generation and networking to obtain organisational goals. Acted as an active ambassador for a solutions based selling culture offering the best customer experience.Key Accomplishments:  Managed delivery and launch of new contract with the Isle of Man Government; the most profitable contract for the company, leading to ‘Salesperson of the year’ award. Maximised profitability by launching EM curfew orders alongside bail, in conjunction with Home Office guidance.

Employed in the personal injury department dealing with complex industrial disease claims.

Emplpyed in the general personal injury department negotiating claims on behalf of the claimant.

Negotiating settlement of RTA personal injury claims.

Handling constituent enquiries and managing the Member of Parliament office.