Denis Bussiere Email & Phone Number

Richmond Hill, Ontario, Canada

Richmond Hill, On

Eastern Ontario And Maritimes

Belleville

Richmond Hill, Ontario

Belleville, Ontario

Provide finance and insurance services to customers with the highest level of professionalism, customer service and ethical standards. Provide operational leadership with customer management, recruiting, marketing, quality assurance and reporting. Doubled department profitability while increasing customer satisfaction. Innovated improvements in the administrative processes, created sales and admin tracking tools. Assisted with desking, appraising and closing deals.Consistently… Show more Provide finance and insurance services to customers with the highest level of professionalism, customer service and ethical standards. Provide operational leadership with customer management, recruiting, marketing, quality assurance and reporting. Doubled department profitability while increasing customer satisfaction. Innovated improvements in the administrative processes, created sales and admin tracking tools. Assisted with desking, appraising and closing deals.Consistently offer 100% of the products 100% of the time with 100% Enthusiasm! Show less

Belleville, Ontario

Plan, direct, & coordinate classified advertising policies and programs for a group of newspapers. Increased revenue by 10% totaling over $1.5 million. Formalized daily operational procedures and controls and successfully dropped error rates. Designed sales tools, special feature promo sheets, promo ads and client spec ad campaigns. Developed and implemented a new community sponsorship program totaling over 40 non-profit features.

Edmonton, Alberta, Canada

Repeatedly recognized for top performance through fast-track promotions and selection for high-priority initiatives.BILINGUAL TEAM LEADSuccessfully fostered a fun and productive culture achieving 98.3% employee satisfaction while performing all supervisory duties including scheduling, training, performance reviews. Achieved C.D. Six Sigma Green Belt certification. BILINGUAL LOSS PREVENTIONManaged a collections portfolio with achievements in promises kept, average daily… Show more Repeatedly recognized for top performance through fast-track promotions and selection for high-priority initiatives.BILINGUAL TEAM LEADSuccessfully fostered a fun and productive culture achieving 98.3% employee satisfaction while performing all supervisory duties including scheduling, training, performance reviews. Achieved C.D. Six Sigma Green Belt certification. BILINGUAL LOSS PREVENTIONManaged a collections portfolio with achievements in promises kept, average daily contacts and overall clearing ratios. BILINGUAL CREDIT INVESTIGATOR / ANALYSTInvestigate & analyze credit risk and worthiness on offerings for transfer of equities. Liaise with dealers to negotiate decisions and ensure timeliness of paperwork.BILINGUAL CUSTOMER SERVICE REPRESENTATIVEProvided prompt, accurate and courteous bilingual customer and dealer service. Embraced the call centre culture, excelled in customer relationship management. Created initiatives to raise the customer “WOW” factor. Show less

Edmonton, Alberta, Canada

Managed all aspects of day to day ownership of a small business specializing in desktop publishing, trade show production, and advertising sales.Developed & managed the key account portfolio including Business West Magazine, a monthly trade publication for Edmonton Business Owners. Creator of the Annual Edmonton Health Show.

Certified High Performance Coach

Omvic, Certified Automotive Law And Ethics

International Leadership Program

- Selected from over 8,000 applicants world-wide to participate in an international leadership program. · Traveled to 6 countries, lived.

High School Diploma